To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Baseball Trainer/ Coach,
El Paso Legends Baseball Academy
01.2018 - Current
Developed and delivered effective and engaging coaching sessions to improve performance.
Created and implemented innovative strategies to engage clients in coaching journey.
Offered constructive feedback to clients to help reach goals.
Adapted training programs to accommodate athletes with different skill levels, providing an appropriate level of challenge for all players.
Cultivated strong relationships with athletes, fostering trust and open communication for optimal performance results.
Provided guidance on injury prevention and proper recovery methods, reducing the number of injuries sustained during the season.
Enforced discipline both on and off-field to lead team with highest personal standards.
Worked well in a team setting, providing support and guidance.
Rental & Payment Clerk
Fred Loya Insurance
12.2022 - 02.2024
Processed payments from customers in a timely manner
Created and maintained accurate records of payment transactions
Verified accuracy of customer account information for each payment transaction
Resolved discrepancies between customer accounts and payment records
Assisted customers with inquiries related to their payment history or other account-related issues
Responded to customer inquiries via phone, email, or in person regarding billing cycles, late payments, and other financial matters
Prepared daily reports on all processed payments
Reconciled accounts receivable ledger to ensure accuracy of all invoices and payments received.
Claims Adjuster
Fred Loya Insurance
12.2022 - 02.2024
Help higher the daily & weekly sales as well help customers have the best experience in the store
Analyze information gathered by investigation and report findings and recommendations
Collect evidence to support contested claims in court
Examine claims form and other records to determine insurance coverage
Examine titles to property to determine validity and act as company agent in transactions with property owners
Interview or correspond with claimant and witnesses, consult police and hospital records, and inspect property damage to determine extent of liability
Investigate and assess damage to property
Negotiate bodily injury settlements
Prepare report of findings of investigation
Team lead
Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action
Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims
Team Lead
Tmobile
01.2018 - 06.2019
Set up floor sets everyday as well make sure all my, hit there daily goals & Daily projects
Delegated daily tasks to team members to optimize group productivity.
Monitored team progress and enforced deadlines.
Collaborated with management team to implement new work procedures or policies.
Education
Southwest University
12.2021
El Paso Community College
El Paso, Tx
01.2018
Coronado High
El Paso, Tx
01.2015
Skills
Financial Recordkeeping
Customer Relations
Proactive and Self-Motivated
Time Management
Accounts Payable
QuickBooks
Precision and Accuracy
Data Entry and 10-Key
Attention to Detail
Data Analysis
Certification
CIFI - Certified Insurance Fraud Investigator
Timeline
Rental & Payment Clerk
Fred Loya Insurance
12.2022 - 02.2024
Claims Adjuster
Fred Loya Insurance
12.2022 - 02.2024
Baseball Trainer/ Coach,
El Paso Legends Baseball Academy
01.2018 - Current
Team Lead
Tmobile
01.2018 - 06.2019
Southwest University
El Paso Community College
Coronado High
CIFI - Certified Insurance Fraud Investigator
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