Beth Lentz
Las Vegas,NV
Summary
Dedicated flight attendant with expertise in safety protocols, emergency procedures, and first aid. Committed to ensuring compliance and enhancing passenger experiences through effective conflict resolution and comprehensive onboard service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Flight Attendant
Spirit Airlines
Las Vegas , NV
03.2017 - Current
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillator usage, and oxygen administration.
- Conducted pre-flight safety briefings for passengers and crew members to ensure understanding of protocols.
- Monitored safety regulation compliance during turbulence and emergencies to safeguard passengers.
- Facilitated efficient boarding and deplaning procedures to enhance passenger experience.
- Addressed passenger complaints to create a positive travel environment.
- Attended training sessions on customer service conflict resolution and updated safety procedures.
Education
General Studies
St Cloud State University
Saint Cloud, MNGeneral Studies
North Hennepin Community College
Minneapolis, MNSkills
- Safety protocols and emergency procedures
- Customer service excellence
- First aid certification
- Conflict resolution strategies
- Onboard service expertise
Certification
- Yearly FAA Recertification Training
Accomplishments
- “High Five” compliments from coworkers & passengers
Timeline
Flight Attendant
Spirit Airlines
03.2017 - Current
General Studies
St Cloud State University
General Studies
North Hennepin Community College