Madison Francis
Hurst
Summary
Motivated and dependable professional with leadership experience in fast paced team-oriented environments. Future Kinesiology major (university of north Texas) with a strong interest in sports rehabilitation, injury prevention, and athletic performance. Seeking a clinic aide or rehabilitation technician position to gain hands on experience supporting patient care and daily clinic operations.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Envoy Airlines
Irving
10.2025 - 01.2026
- Ensured passenger safety through pre-flight briefings and emergency procedures.
- Collaborated with crew members to maintain a smooth in-flight experience.
- Conducted safety demonstrations to inform passengers about emergency protocols.
- Responded swiftly to in-flight emergencies, providing first aid when necessary.
Sales Lead Keyholder
Yeti
Southlake
11.2023 - 10.2025
- independently open and close store operations, demonstrating accountability and attention to detail
- manage team workflow in high volume retail environment
- resolve customer concerns professionally and efficiently
- maintain organized and clean store environment
- assist with shipment processing and inventory management
sale lead
Dallas Cowboys Pro Shop
Arlington
07.2023 - 11.2023
- lead daily team operations and delegated tasks to staff
- handled customer concerns and ensured positive service experience
- assisted with merchandising and cleanliness in high traffic environment
- maintained organization and cleanliness in high traffic environment
Key Holder
Bath and Body Work
Hurst
05.2021 - 01.2023
- opened and closed store independtly while maintaining operational standards
- processed cash and credit transactions with accuracy
- managed returns and exchanges professionally
- stocked merchandise and maintained organized displays
- completed administrative task and filed store documentations
Education
High School Diploma -
Trinity High School
Euless, TX05-2021
Some College (No Degree) - Kinesiology
University of North Texas
Denton, TXSkills
- team collaboration in high energy environments
- leadership and independent decision making
- strong verbal and written communication
- organization and task prioritization
- patient facing customer service experience
- conflict resolution and problem solving
- professional phone etiquette
- adaptability in fast paced settings
- attention to detail and cleanliness standards
- CPR and emergency response training completed during flight attendant training
- knowledge of safety procedures, emergency protocols, and passenger care
- strong communication and crisis management skills
Timeline
Flight Attendant
Envoy Airlines
10.2025 - 01.2026
Sales Lead Keyholder
Yeti
11.2023 - 10.2025
sale lead
Dallas Cowboys Pro Shop
07.2023 - 11.2023
Key Holder
Bath and Body Work
05.2021 - 01.2023
High School Diploma -
Trinity High School
Some College (No Degree) - Kinesiology
University of North Texas