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Nadia Davis
Sunrise,FL
Work Preference
Summary
Pursued opportunities to leverage expertise and competencies in a dynamic and innovative environment.
Overview
13
13
years of professional experience
Work History
Flight Attendant
Spirit Airlines
05.2017 - Current
- Ensure passenger safety and security by conducting pre-flight safety checks, demonstrating emergency procedures, enforcing FAA regulations, and responding effectively to onboard emergencies or medical situations.
- Deliver exceptional customer service by greeting passengers, assisting with boarding and seating, addressing passenger concerns, and creating a welcoming, professional cabin environment throughout the flight.
- Perform in-flight service duties, including serving beverages and snacks, processing onboard purchases, and maintaining cabin cleanliness and organization to support passenger comfort.
- Handle difficult or unexpected situations calmly and professionally, including passenger conflicts, delays, turbulence, and emergency events while maintaining Spirit Airlines service standards.
- Collaborate with pilots and fellow crew members to ensure efficient flight operations, complete required documentation, conduct safety briefings, and uphold Spirit Airlines policies, procedures, and brand values.
Research Analyst
Master Trace
01.2015 - 07.2015
- Conducted in-depth research of various subject matters related to workers compensation cases.
- Established and maintained contact with injured employees to assist with worker’s compensation claims.
- Upheld a positive rapport with insurance carriers and health care providers through excellent communication to enable appropriate processing of claims.
- Validated client data to check for accuracy and integrity while locating and correcting concerns.
Receptionist
Aquatic Stone
02.2014 - 10.2014
- Greet customers, clients, and vendors in a professional and friendly manner while providing exceptional customer service and creating a welcoming front office environment.
- Manage incoming phone calls, emails, and appointment scheduling by directing inquiries to the appropriate departments and ensuring timely communication and follow-up.
- Maintain organized office operations by filing documents, updating customer records, processing invoices, and assisting with data entry and administrative tasks.
- Support showroom and sales operations by assisting customers with product information, coordinating appointments, and communicating order updates and service details.
Recruiter
American Life Insurance
12.2012 - 12.2013
- Manage full-cycle recruitment processes by sourcing, screening, interviewing, and onboarding candidates for insurance and sales positions while ensuring a positive candidate experience.
- Utilize job boards, social media platforms, referrals, and networking strategies to identify qualified candidates and maintain a strong pipeline of prospective hires.
- Conduct phone and virtual interviews to evaluate candidate qualifications, communication skills, work history, and overall fit for company culture and position requirements.
- Coordinate interview scheduling, hiring documentation, background checks, and onboarding processes while maintaining accurate recruitment records and applicant tracking systems.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL12-2016
A.A. - Criminal Justice
Broward College
09-2010
Skills
Streamlined task organization to optimize workflow
Executed time management strategies to enhance efficiency
Addressed problems with effective solutions
Leveraged Microsoft Office tools for comprehensive reporting
Facilitated verbal communication for effective team collaboration
Developed written materials that conveyed information clearly
Delivered outstanding customer service, fostering positive relationships
Quickly acquired new skills to adapt to evolving environments
Provided first aid and CPR to ensure safety
Exhibited enthusiasm in all professional interactions
Remained calm and focused in high-pressure environments
Implemented safety and security measures rigorously
Oversaw administrative processes to ensure operational efficiency
Coordinated emergency management strategies effectively
Acted as a flight attendant, prioritizing customer experience
Adhered to FAA regulations to maintain compliance
Ensured proper baggage handling for seamless travel experiences
Managed passenger interactions to enhance satisfaction
Advocated for passenger safety through proactive measures
Timeline
Flight Attendant
Spirit Airlines
05.2017 - Current
Research Analyst
Master Trace
01.2015 - 07.2015
Receptionist
Aquatic Stone
02.2014 - 10.2014
Recruiter
American Life Insurance
12.2012 - 12.2013
A.A. - Criminal Justice
Broward College
Bachelor of Arts - Psychology
Florida International University