Andrew Piper
Richmond,TX
Summary
Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. Ambitious, career-focused job seeker, anxious to obtain a position to help launch career while achieving company goals.
Overview
4
4
years of professional experience
Work History
Fulfillment Expert
Target
Richmond, TX
11.2021 - Current
- Resolved complex customer issues related to order status or shipment tracking information.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Filled orders according to defined standards using standard picking system.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Car Wash Attendant
Quick Quack Car Wash
Richmond, TX
08.2022 - 11.2024
- Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
- Assisted customers with selection of car wash packages and add-on services.
- Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
- Received payment from customers in exchange for services rendered.
- Worked closely with team members to ensure efficient service delivery.
- Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
- Operated cash register to process customer payments.
- Provided information about additional services available at the car wash facility.
- Ensured all safety protocols were followed during the car wash process.
- Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
- Inspected vehicles prior to selected service to identify broken, missing or defective external parts.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Maintained a clean, organized, and safe work environment.
- Greeted customers and answered questions regarding services offered.
- Adhered to company policies and procedures relating to customer service standards.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
Lifeguard
Typhoon Texas Waterpark
Katy, TX
05.2021 - 09.2024
- Inspected rescue tubes and buoys regularly to ensure they are in good condition.
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Monitored surrounding environment constantly to watch for potential risks.
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
- Provided assistance to swimmers of varying skill levels.
- Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Watched over swimmers to respond quickly to distress situations.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Recognized swimmers in need of assistance and acted quickly.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Used training and medical supplies to examine injured people and administer first aid.
- Observed sections of assigned water zone of responsibility.
Education
High School Diploma -
George Bush High School
Richmond, TX06-2021
Bachelor of Science - Physics
University of Houston
Houston, TXSkills
- Customer Service
- Material Handling
- Order Processing
- Equipment Operation
- Order Picking
- Fulfillment Processing
- RFID Tracking
- Team Leadership
- Work Prioritization
- Punctual and Reliable
- Detail Oriented
- Willing to Learn
- Relationship Building
- Flexible Schedule
- Friendly and Courteous
- Teamwork and Collaboration
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Car Wash Attendant
Quick Quack Car Wash
08.2022 - 11.2024
Fulfillment Expert
Target
11.2021 - Current
Lifeguard
Typhoon Texas Waterpark
05.2021 - 09.2024
High School Diploma -
George Bush High School
Bachelor of Science - Physics
University of Houston