Results-driven individual with a versatile background in customer service. Skilled in attention to detail and time management, ensuring high levels of customer satisfaction and loyalty in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Representative
Fox Pest Control
South Bend, Indiana
02.2025 - Current
Assisted customers in selecting pest control solutions tailored to their needs.
Handled customer inquiries and resolved issues promptly to enhance service experience.
Participated in training sessions to stay updated on pest control products and services.
Developed key customer relationships to increase sales.
Lawn Care Technician
Self-employeed
Porter, Texas
07.2024 - 01.2025
Maintained lawns through regular mowing and trimming services.
Communicated with clients to understand their lawn care preferences.
Scheduled service appointments based on client availability and needs.
Conducted yard maintenance tasks according to contract and to meet customer satisfaction.
Answered customer questions regarding care and general knowledge of landscape.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Soccer Referee
United States Soccer Association
Kingwood, Texas
06.2019 - 09.2019
Officiated soccer matches, ensuring adherence to game rules and regulations.
Communicated effectively with coaches and players during games and pre-game briefings.
Monitored game flow, making quick decisions to maintain fair play.
Attended training sessions to stay updated on rule changes and officiating best practices.
Communicated with coaches, players, and other officials to maintain order on the field.
Moved about field to keep up with play and quickly identify violations.