Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Andrew Tanner

Summary

Dedicated service technician with a strong foundation in equipment maintenance and repair. Proven ability to enhance service delivery processes and provide exceptional customer support, leading to increased client satisfaction and operational efficiency.

Overview

6
6
years of post-secondary education
7
7
years of professional experience

Work History

SERVICE TECH

SOLIDEAL
STOCKBRIDGE, GA
07.2021 - 07.2026

Diagnosed mechanical issues in various equipment and system

  • Maintained and repaired various equipment and machinery in the field.

Applied protective coating to tires to enhance durability.

  • Filled tires with foam to improve performance and safety.
  • Driving/ changing forklift tires

  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Maintained accurate records of service activities and inventory levels.
  • Assisted customers by providing technical support and product information.
  • Collaborated with team members to enhance service delivery processes.

NON-EMERGENCY TRANSIT DRIVER

NEW BEGINNINGS
NEWNAN, GA
05.2021 - 07.2022
  • Transported clients to and from appointments, ensuring timely arrivals.
  • Operated transit vehicles safely across designated routes.
  • Assisted passengers with boarding and disembarking, promoting safety and comfort during transit.
  • Provided courteous customer service to all passengers while maintaining a professional demeanor.
  • Communicated effectively with dispatch regarding route changes or delays.
  • Delivered courteous customer service to all passengers, fostering a welcoming and respectful atmosphere.
  • Adhered to safety protocols including speed limits, following traffic laws, using turn signals when appropriate.
  • Collaborated with team members to improve operational efficiency and service quality.

ARMED GUARD

VETS SECURING AMERICA
FOREST PARK
01.2020 - 05.2022
  • Coordinated individual movement at checkpoint, ensuring safety and order.
  • Recorded on-site incidents, enabling prompt actions and investigations.
  • Enforced company policies and procedures for customers, promoting compliance and security.

Education

ENGINEERING TECHNOLOGY -

GRAMBLING STATE UNIVERSITY
LOUISIANA
08.2018 - 05.2021

Graduate Certificate -

LANGSTON HUGHES HIGH SCHOOL
FAIRBURN, GA
08.2012 - 05.2016

Skills

  • Technical documentation
  • Tool operation
  • PROBLEM SOLVING
  • Issue resolution
  • CUSTOMER SERVICE
  • Customer support
  • TIME MANAGEMENT
  • Task prioritization
  • ORGANIZATION
  • Effective communication
  • Teamwork
  • Detail orientation
  • WRITING
  • STRATEGIES

Awards

  • OSHA Certification
  • Guard Card

Languages

  • OSHA Certification
  • Guard Card

Timeline

SERVICE TECH

SOLIDEAL
07.2021 - 07.2026

NON-EMERGENCY TRANSIT DRIVER

NEW BEGINNINGS
05.2021 - 07.2022

ARMED GUARD

VETS SECURING AMERICA
01.2020 - 05.2022

ENGINEERING TECHNOLOGY -

GRAMBLING STATE UNIVERSITY
08.2018 - 05.2021

Graduate Certificate -

LANGSTON HUGHES HIGH SCHOOL
08.2012 - 05.2016
Andrew Tanner