ANDREY GALARZA
STATELINE
Summary
Proven professional with a track record of enhancing customer experience at Harrah's & Harveys Lake Tahoe by streamlining cash operations and ensuring transaction accuracy. Adept at cultivating customer relationships and maintaining high service quality, I excel in cash handling and customer service. Demonstrated ability to improve efficiency and accuracy in fast-paced environments.
Developed exceptional cash handling and customer service skills in fast-paced, high-security environment. Demonstrated ability to maintain accuracy and efficiency under pressure while providing outstanding service. Seeking to transition into new field by leveraging these transferable skills to contribute effectively in different setting.
Overview
4
4
years of professional experience
Work History
Cage Cashier
Harrah's & Harveys Lake Tahoe
02.2024 - 05.2024
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
Restaurant Waiter
La Casa Del Cesar
02.2022 - 05.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Laundry and Dry Cleaning Assistant
Mr Clean
01.2020 - 03.2021
- Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
- Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
- Contributed to team efficiency by effectively communicating with coworkers and supervisors, ensuring seamless workflow between departments.
Education
Bachelor of Science - Architecture
Universidad De Guayaquil
Guayaquil02-2026
Skills
- Reliability and punctuality
- Professionalism and courtesy
- Cash handling
- Data entry efficiency
- Currency counting
- Patience and tolerance
- Customer service
- Order taking
- Cleanliness
- Service quality
- Washing procedures
- Drying techniques
- Color separation
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Elementary
Timeline
Cage Cashier
Harrah's & Harveys Lake Tahoe
02.2024 - 05.2024
Restaurant Waiter
La Casa Del Cesar
02.2022 - 05.2022
Laundry and Dry Cleaning Assistant
Mr Clean
01.2020 - 03.2021
Bachelor of Science - Architecture
Universidad De Guayaquil
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