Andrey Jackson
Sales Manager
Cherry Valley
Summary
Dependable Custodian experienced in facilities maintenance and inventory management. Enhanced cleanliness and safety standards through expertise in emergency response and organizational skills. Contributed to operational efficiency and customer satisfaction while maintaining high standards in custodial care and teamwork.
Overview
20
20
years of professional experience
Work History
Custodian
Beaumont Unified School District
09.2022 - Current
- Checked in and stocked inventory, ensuring timely availability of supplies throughout facility.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Maintained clean and comfortable environments in commercial buildings through regular vacuuming, window cleaning, and dusting, enhancing overall visitor experience.
- Replaced and refilled paper towel and toilet paper dispensers for users' convenience.
- Responded to spills and cleaning emergencies promptly, upholding cleanliness standards and ensuring safety during assigned shift.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Supported event setup and tear-down, contributing to successful school functions.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Reported damages and hazardous conditions to management for further action.
Store Manager
Shoe Palace
09.2018 - 09.2022
- Oversaw daily operations to ensure smooth store functioning while maintaining cleanliness and safety for customers and employees.
- Coordinated inventory and cash control along with store opening and closing procedures to optimize operational efficiency.
- Facilitated hiring, training, and mentoring of new staff to enhance team effectiveness and service quality.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Assistant Manager
Rite Aid
03.2013 - 09.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Promoted teamwork by fostering collaboration among staff on various project tasks, strengthening workplace relationships.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained clean, safe, organized store environment, enhancing customer experience and satisfaction.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Store Manager
Foot Locker
06.2008 - 03.2013
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Developed customer acquisition strategies through demographic analysis and targeted marketing initiatives, enhancing store visibility and engagement.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts by implementing security measures and training staff, effectively reducing shrinkage and safeguarding store assets.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Implemented loyalty program to encourage repeat business, contributing to increased customer retention and overall sales revenue.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Assistant Manager
Sail Drugs Discount Center
04.2006 - 04.2008
- Facilitated communication between employees and upper management through regular meetings, fostering transparency and alignment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, delivering actionable feedback to support individual growth and team development.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Coordinated recruitment, interviewing, hiring, and onboarding processes to ensure optimal staffing and integration of new employees.
Education
High School Diploma -
Rialto High School
Rialto, CA06-2004
Skills
Cleaning and sanitizing
Waste disposal
Safe chemical disposal
Floor buffing
Surface restoration
Facilities maintenance
Inventory management
Supply management
Emergency response
Time management
Facility Access control
Problem-solving
Dependable worker
Work independently
Attention to detail
Customer service
Client relations
I was rookie manager of the year
Footlocker,
I was top assistant manger book in 2008, 2009. I was Rookie manager of the year 2010 picked up $100k and got The Rock Star award for selling the most accessories in the district and 2011 $100k award also, I was part of The Fred Jordan Misson twice. Interviewed second time attending. Pop up Lebron shop.
Rite Aid,
I was assistant manager in 2013. 50% increase flu shots within the year. 600% increase in The Children Miracle Foundation contributions from customers.
Shoe Palace,
Took the sales from 3.5 Million to 6Milllion within a 1.5 years during Covid. Open Pop up Shops and Sidewalk sales. Participated in Mission of painting Kawhi Leonard court in Moreno Valley, Ca.
Beaumont Unified School District,
Time management custodian, managing routes efficiently by self. Worked big events at school - Red Cross, sport events, local outreach events, and graduations. while also being assigned 5 routes in 3 years until I had the biggest in the district the staduim
Timeline
Custodian
Beaumont Unified School District
09.2022 - Current
Store Manager
Shoe Palace
09.2018 - 09.2022
Assistant Manager
Rite Aid
03.2013 - 09.2018
Store Manager
Foot Locker
06.2008 - 03.2013
Assistant Manager
Sail Drugs Discount Center
04.2006 - 04.2008
High School Diploma -
Rialto High School