Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andreza Maturana Mitchell

Westerville,OH

Summary

Professional with customer-focused experience in childcare and retail. Proven in personalized service, teamwork, multitasking, and exceeding performance goals. Reliable during extended shifts, with strong communication and compliance. Eager to bring service excellence to American Airlines flight attendants.

Overview

9
9
years of professional experience

Work History

Child Care Provider

Dennis Family
New Albany, OH
08.2023 - 09.2025

Prioritized infant safety by proactively preventing accidents, maintaining constant vigilance, and adhering to household rules and hygiene standards.

Delivered personalized care through one-on-one engagement and communication with parents to ensure seamless service.

Respected all household policies, demonstrating integrity, confidentiality, and compliance with strict guidelines.

Earned consistent praise for punctuality, flexibility, and multitasking under pressure.

Child Care Provider

Pilcher Family
Hampton, New York
08.2021 - 06.2023

Provided supervision to two siblings and their friends during group play sessions, preventing incidents while adapting activities.

Collaborated with co-child care providers as a team, dividing tasks to maintain high standards of supervision and safety.

Coordinated with parents on schedules and updates, relaying key observations to inform care adjustments, and ensure priorities were met.

Managed extended shifts, often seven straight days or more, demonstrating adaptability and reliability under demanding schedules.

Sales Associate

MTG Shoes (MTG Calcados)
Nova Friburgo, RJ-Brazil
04.2016 - 06.2019

Delivered personalized customer service to clients, actively listening to preferences, and guaranteeing customer satisfaction.

Collaborated with the team during peak hours, handling multiple customers simultaneously to ensure efficiency.

Handled physical tasks, including retrieving stock from high shelves, cleaning displays, and performing inventory checks to maintain an organized and welcoming environment.

Assisted in marketing, increasing foot traffic, exceeding monthly sales, and building loyalty through proactive engagement.

Education

Some College (No Degree) - Liberal Arts - Undergraduate

Suffolk County Community College
Selden, NY

Skills

Safety and risk prevention

Customer service

Team collaboration and communication

High-pressure multitasking

Conflict resolution and empathy

Policy compliance and organization

Languages

Portuguese (Brazilian)
Native/ Bilingual
English
Professional

Timeline

Child Care Provider

Dennis Family
08.2023 - 09.2025

Child Care Provider

Pilcher Family
08.2021 - 06.2023

Sales Associate

MTG Shoes (MTG Calcados)
04.2016 - 06.2019

Some College (No Degree) - Liberal Arts - Undergraduate

Suffolk County Community College
Andreza Maturana Mitchell