Andria P. Brown
Hollywood,SC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
42
42
years of professional experience
Work History
Administrative Coordinator
Medical University of South Carolina Hospital
Charleston, SC
01.2008 - 03.2022
- Organized and maintained filing systems for sensitive documents.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Responded to customer inquiries via phone or email in a professional manner.
- Assisted with onboarding of new employees by providing information packets and training materials.
- Coordinated internal meetings, including scheduling, logistics, and catering.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Gathered, entered and updated data to maintain departmental records and databases.
- Greeted visitors in a courteous manner and directed them to the appropriate office or person.
- Maintained accurate records of employee attendance, vacation requests, absences.
- Maintained office supplies by checking inventory and ordering items.
- Managed incoming mail distribution and outgoing courier services.
- Answered phones and routed calls to appropriate personnel.
- Processed invoices from vendors in a timely manner according to company policies.
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
- Worked with finance department to file receipts and reimbursements.
Branch Office Administrator
Edward Jones
Charleston, SC
09.2005 - 09.2006
- Organized meetings and conferences, including scheduling of resources, venues, catering, travel arrangements and agendas.
- Processed invoices, payments and other financial transactions accurately.
- Kept office supplies stocked and equipment in good working order.
Sales Representative and Accounts Receivable Perso
Coastal Glass Distributors
Charleston, SC
09.2004 - 09.2005
- Ensured timely completion of all customer orders.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Maintained accurate records of accounts receivable and payable transactions.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Entered, posted and scanned accounts receivable documents into accounting software.
Leasing Director
Walden Management
Atlanta, GA
10.2001 - 07.2003
- Created marketing materials such as brochures and flyers to promote available properties for lease.
- Ensured compliance with all applicable laws and regulations related to leasing activities.
- Oversaw collection of overdue rents by sending out notices and taking appropriate action when necessary .
Administrative Assistant (Temp Assignment)
WPPS Software
Atlanta, GA
08.2000 - 10.2001
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Monitored progress on projects assigned by upper management.
- Composed correspondence, reports and meeting notes.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Leasing Director (Temp Agency)
Temporary Apartment Management
Atlanta, GA
08.2000 - 10.2001
- Ensured compliance with all applicable laws and regulations related to leasing activities.
- Conducted background checks on applicants.
- Contacted and followed up with tenants on renewal notices.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Encouraged prospective tenants to fill out applications after property tours.
- Received rent payments and tracked transactions in accounting software.
- Checked rental eligibility by following company's verification process.
- Detailed application requirements and answered questions from prospective tenants.
- Used conflict resolution skills to quickly resolve issues among residents.
- Maintained accurate records of correspondence with and from tenants.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Administrative Assistant (Temporary)
Randstad Temporary Agency
Durham , North Carolina
08.2000 - 10.2001
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled incoming calls and directed callers to appropriate department or employee.
- Assisted in accounts receivable, payable and general ledger activities.
- Provided administrative support to the accounting department as required.
- Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
- Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes.
Administrative Assistant to HR Director (Temp)
Charleston County Government
Charleston, SC
03.2000 - 07.2000
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Scheduled appointments, meetings and events for management staff.
- Composed correspondence, reports and meeting notes.
Project Director (Project Advance)
Trident Technical College
Charleston, SC
11.1999 - 07.2000
- Collaborated with internal teams to develop project solutions resulting in on-time execution.
- Served as point-of-contact to support order management, testing and reporting.
- Identified project needs by reviewing project objectives and schedules.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Promoted parent and teacher partnerships and communications to support students educational goals.
Property Manager
Volunteers of America of the Carolinas
Charleston, SC
03.1999 - 11.1999
- Oversaw daily operations, maintenance and administration of various properties.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Built relationships with service vendors and submitted associated billing statements.
- Completed lease applications and verifications, notifying prospects of results.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
Secretary to HR Director (Sec III)
Charleston County Government
Charleston, SC
05.1992 - 03.1999
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Scheduled meetings and sent invitations specifying time and location.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Sent and distributed mail and parcels.
- Created and updated spreadsheets to track and report data.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Coordinated meeting logistics such as room reservations and catering services.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
Personnel Assistant
Charleston County Government
Charleston, SC
01.1988 - 05.1992
- Updated job descriptions, salary ranges, organizational charts, and other related documents regularly.
- Reviewed benefit enrollment forms for accuracy prior to submission to insurance carriers.
- Processed new hire paperwork and maintained personnel files in accordance with applicable laws.
- Assisted with onboarding new hires by providing orientation materials and conducting tours of the facility.
- Provided administrative support to Human Resources department as needed.
- Answered routine questions from employees regarding policies, procedures or benefits plans; referred complex inquiries to Human Resources staff members when necessary.
- Assisted with processing payroll information accurately and timely.
- Managed filing systems for HR documents such as contracts, resumes, applications, ensuring all relevant information is readily available when needed.
- Maintained accurate records of employee attendance and absences.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Initialized background checks for potential new hires.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Developed and maintained training materials and benefits packets for new hires.
- Organized and attended hiring events and participated in job fairs to network with potential candidates.
- Answered questions regarding salaries, benefits and other pertinent information.
- Coordinated new employee onboarding with orientation scheduling and preparation.
- Prepared and set up new employee orientations.
- Processed, verified and maintained personnel-related documentation.
- Supported recruitment with resume screening, interview scheduling and candidate job offers.
- Examined employee files to answer inquiries for assistance with personnel actions.
- Conducted candidate interviews to gain additional insight into professional background and skill set.
Personnel Clerk
Evening Post Publishing
Charleston, SC
08.1980 - 01.1988
- Collaborated with other departments to ensure proper onboarding of new hires into the system.
- Reviewed employment applications for completeness and accuracy.
- Maintained personnel records and files, ensuring accuracy of information and confidentiality.
- Assisted with the recruitment process by conducting interviews, administering tests, and verifying references.
- Conducted new hire orientations and provided training materials to employees.
- Responded to face-to-face, telephone and electronic requests for information.
- Performed various office duties such as filing documents, preparing payroll forms, photocopying documents.
- Changed employee information such as address and alerted payroll staff.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Answered questions regarding salaries, benefits and other pertinent information.
- Coordinated new employee onboarding with orientation scheduling and preparation.
- Prepared and set up new employee orientations.
- Interviewed job applicants to obtain and verify information for screening and evaluation.
Education
Bachelor of Arts - English
Charleston Southern University
Charleston, SC08-1978
Skills
- Presentation Preparation
- Office Administration
- File Organization
- Event Planning
- Employee Records Management
- Project Support
- Data Entry
- Project Management
- Time Management
- Microsoft Excel
Affiliations
- Previously achieved level IV ASL. Hoping to enroll in a local class to hone skills
- Spent several years trying to self-teach Spanish. Would eagerly welcome the opportunity to be schooled by someone fluent in the language.
- Sunday School Teacher (currently for ages 5-11)
- After-school program support for local community center.
Timeline
Administrative Coordinator
Medical University of South Carolina Hospital
01.2008 - 03.2022
Branch Office Administrator
Edward Jones
09.2005 - 09.2006
Sales Representative and Accounts Receivable Perso
Coastal Glass Distributors
09.2004 - 09.2005
Leasing Director
Walden Management
10.2001 - 07.2003
Administrative Assistant (Temp Assignment)
WPPS Software
08.2000 - 10.2001
Leasing Director (Temp Agency)
Temporary Apartment Management
08.2000 - 10.2001
Administrative Assistant (Temporary)
Randstad Temporary Agency
08.2000 - 10.2001
Administrative Assistant to HR Director (Temp)
Charleston County Government
03.2000 - 07.2000
Project Director (Project Advance)
Trident Technical College
11.1999 - 07.2000
Property Manager
Volunteers of America of the Carolinas
03.1999 - 11.1999
Secretary to HR Director (Sec III)
Charleston County Government
05.1992 - 03.1999
Personnel Assistant
Charleston County Government
01.1988 - 05.1992
Personnel Clerk
Evening Post Publishing
08.1980 - 01.1988
Bachelor of Arts - English
Charleston Southern University