Anya Smalls
Hollywood,SC
Summary
Dynamic team leader with a proven track record at Bojangles' Famous Chicken 'n Biscuits, excelling in team motivation and performance improvement. Recognized for maintaining high cleanliness standards and mentoring staff, enhancing overall efficiency. Strong attention to detail and problem-solving skills contributed to a positive customer experience and operational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader
Bojangles' Famous Chicken 'n Biscuits
05.2020 - Current
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
McDonald's
03.2018 - 05.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Education
No Degree - Dental Hygiene
05-2027
I transferred from Claflin University to persue my dream career in Dental Hygiene Driven by a passion for health care and a desire to make a meaningful impact on others well-being.
High School Diploma -
06-2022
- [HOPE Scholarship] Scholarship Recipient
- Completed AP course in [Prob & Stats]
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Work Planning and Prioritization
- Performance improvement
- Overseeing daily activities
- Relationship building
- Client service
Certification
- [Microsoft Certified] Training - [Aug 2021-April 2022]
Timeline
Team Leader - Bojangles' Famous Chicken 'n Biscuits
05.2020 - Current
Cashier - McDonald's
03.2018 - 05.2020
Trident Technical College - No Degree, Dental Hygiene
Baptist Hill Middle High School - High School Diploma,
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