Andria Dutton

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Tracked receipts, employee hours, and inventory movements.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
• Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
• Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
• Ensured smooth operation of shifts by effectively managing staff schedules, leading to enhanced team productivity.
• Oversaw loading and unloading of packages in warehouse.

Handled incoming calls with professionalism and efficiency.

Managed order fulfillment to meet customer expectations.

Fabricated Honda automotive parts.

Repurposed cargo containers.

Organized customer orders on pallets for shipment.

Took on stna level work taking care of my grandmother. I was trained by my aunt ora Johnston who is now a retired RN for the VA in Dayton, OH.

Ensured smooth transition of grandmother from bed to wheelchair.

Assisted with feeding and bathroom-related tasks.

Maintained cleanliness and comfort.

Handled customer order transactions.

Monitored stock supplies.

Completed nightly cash deposits efficiently.

Maintained efficiency in order handling.