Andria Fisher
Hollywood,FL
Summary
Accomplished and seasoned healthcare professional, excited to widen medical horizon.
Customer service is paramount and will work diligently to provide exceptionally quality resolve.
Overview
16
16
years of professional experience
Work History
Patient Access Center Agent 11
Memorial Healthcare System- South Broward Community Health
3051 N. Commerce Parkway
04.2018 - Current
- Take calls
- Enrolling new patients/ schedule appointments
- Verification of insurance
- Advising patients of policies and procedures
- Sending important messages and notes to physicians and other clinical staff
- Master office equipments
Front Desk/ Medical Assistant
Miami Beach Pediatrics
03.2013 - 08.2017
- Responsible for effectively triaging patients in person and via telephone, identify medical problems, document medical history, school forms and requisitions for lab and obtained referrals for specialist, acquire weight, height, body temperature, heart rate, and blood pressure, check In and Out patients, make appointments, confirm next day appointments, collect copay, balance and take messages for doctors, verifying all insurance, order all supplies for clinical and front office and receive and send all medical records, cover both front desk and Ma's as needed to insure workflow
Medical Assistant
Morningside Pediatrics
07.2011 - 02.2013
- Worked alongside the doctor to insure the best experience for the patients, patient intake, recorded all medications and allergies, administer vaccines and draw bloods, vital signs including height, weight, blood pressure, respiration, heart rate, vision and hearing, sending refills and new prescription to patient's pharmacy, triage all sick calls and writing notes in patient's virtual charts
Assistant Clinical Manager
Pediatric Associates
02.2008 - 06.2011
- Hire recruitment, interview and training, watch workflow on the floor, answering incoming calls and triaging, completed all medical records, supervised MA's and make sure of adequate coverage and covering floor, responsible for monthly vaccines and other clinical inventory, recorded all transactions and create a spreadsheet, provided day-to-day staff support for the clinical staff, to include preparing documents and reports, scheduling and facilitating meetings
Education
Medical Assistant Certification program -
National School of Technology
01.1999
Psychology -
Florida International University
01.1998
Skills
- Critical Thinker
- Compassionate
- Attention to Detail
- Patience
- Excellent Oral and Written Skills
- Clear Communication
- Flexible
- Problem-Solving
References
Available Upon Request
Timeline
Patient Access Center Agent 11
Memorial Healthcare System- South Broward Community Health
04.2018 - Current
Front Desk/ Medical Assistant
Miami Beach Pediatrics
03.2013 - 08.2017
Medical Assistant
Morningside Pediatrics
07.2011 - 02.2013
Assistant Clinical Manager
Pediatric Associates
02.2008 - 06.2011
Medical Assistant Certification program -
National School of Technology
Psychology -
Florida International University