Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
33
33
years of professional experience
Work History
Administrative Assistant
Allstate, Jill Wedeles
10.2024 - Current
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Manager
Triple J Trucking
04.2023 - 09.2024
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Juvenile Probation Officer
Department Of Juvenile Justice
10.2000 - 10.2004
Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
Established positive rapport with juveniles under supervision, fostering trust and open communication while maintaining professional boundaries.
Promoted department's mission and procedures to community organizations, school officials and law enforcement.
Collaborated with police detectives, child welfare organizations and district attorneys to resolve cases and protect juvenile individuals.
Investigated juveniles' activities, school attendance and employment.
Assessed mental health and physical state of young offenders.
Collaborated with multidisciplinary teams to ensure a comprehensive approach in addressing the needs of youth under supervision.
Testified in court proceedings as needed, providing clear recommendations based on thorough evaluations and knowledge of best practices in juvenile justice.
Conducted thorough assessments of juvenile offenders to determine risk levels, needs, and appropriate supervision strategies.
Substitute Teacher
Lee County School District
06.1998 - 06.2000
Peer Counselor
Outreach
06.1992 - 06.1993
Education
Bachelor of Science - Double Major: Criminology And Psychology
University of South Florida
Tampa, FL
1996
Skills
Time management
Critical thinking
Strong problem solver
Professional communication
Verbal communication
Documentation and reporting
Relationship building
Resourceful
Complex Problem-solving
Timeline
Administrative Assistant
Allstate, Jill Wedeles
10.2024 - Current
Administrative Manager
Triple J Trucking
04.2023 - 09.2024
Juvenile Probation Officer
Department Of Juvenile Justice
10.2000 - 10.2004
Substitute Teacher
Lee County School District
06.1998 - 06.2000
Peer Counselor
Outreach
06.1992 - 06.1993
Bachelor of Science - Double Major: Criminology And Psychology