Andria Russell
Seattle,WA
Summary
Peer Support Specialist with extensive WA State experience, skilled in building trust and resilience among clients. Proficient in recovery guidance and boundary setting, successfully tailored support strategies to promote client growth. Demonstrated ability to multitask with precision, enhancing data accuracy and customer satisfaction in previous roles. Strong interpersonal skills facilitate quick rapport building, with a focus on empathy, active listening, and crisis intervention.
Overview
2
2
years of professional experience
Work History
Peer Support Specialist
WA State
10.2023 - 04.2025
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
CSC Clerk
WA State
10.2024 - 02.2025
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Associate of Applied Science - Social And Human Services
Seattle Central Community College
Seattle, WA04-2027
Skills
- Peer support ethics
- Recovery guidance
- Boundary setting
- Substance abuse awareness
Timeline
CSC Clerk
WA State
10.2024 - 02.2025
Peer Support Specialist
WA State
10.2023 - 04.2025
Associate of Applied Science - Social And Human Services
Seattle Central Community College
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