Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANDRIANA BRANCH

Ridgeland,Mississippi

Summary

I am passionate about assisting businesses in connecting clients with solutions that perfectly meet their needs while also driving internal revenue growth. I have an excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.I am dedicated to learning, growing, and succeeding in Business Industry.

Overview

14
14
years of professional experience

Work History

CDL Truck Driver

McLane
01.2024 - Current
  • Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected vehicle before and after every trip and conducted minor repairs.

Real Estate Agent

The Agency HAUS
09.2020 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.

Sales Consultant

AT&T
02.2023 - 01.2024
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

CDL Truck Driver

McLane
07.2022 - 02.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.

Integrated Solutions Consultant

AT&T
11.2020 - 07.2022
  • Create integration plans to make it easier for customers to integrate products into their existing business infrastructure
  • Create post-sale training programs to teach customers how to use and maintain AT&T products
  • Work closely with upper management to develop and implement new processes in order to drive strategy

Warehouse Package Handler

UPS
11.2019 - 11.2020
  • Met production objectives by working quickly and accurately
  • Reviewed packing slips and other documentation to ensure that requested items were properly boxed and shipped
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized, and free of hazards

Class A Delivery Driver

Trans Lines Inc.
08.2018 - 09.2019
  • Completed on-time deliveries by selecting the best and most efficient routes
  • Met DOT requirements by keeping current records and documenting reportable incidents
  • Inspected truck equipment and supplies and reported any problems or safety hazards to supervisors following each shift

Salesperson

Champs Sports
01.2015 - 12.2018
  • Organized showroom accessories and restocked shelves
  • Refunded payments for returned items, processed exchanges, and offered store credit to ensure customer satisfaction
  • Kept my product knowledge and solutions up to date in order to convert casual shoppers into customers and increase sales
  • Provided each customer with top-notch, personalized service and courteous support
  • Engaged customers in social conversations to create pleasant and easy shopping experience
  • Greeted customers, assisted them in finding merchandise, and made recommendations
  • Worked hard to achieve my goals

Sales Consultant

AT&T
03.2017 - 08.2018
  • Assisted walk-in customers with sales and customer service
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs
  • Use cross-selling and up-selling techniques to increase customer profitability
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in my assigned sales territory
  • Accurately processed cash and credit payments
  • Exceeded the sales targets set by the team
  • Provided each customer with exceptional service by listening to their concerns and answering their questions

Shoe Salesperson

Dillard's
08.2013 - 01.2015
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer
  • Chose, recommended, and assisted customers in obtaining or locating merchandise based on their wants and needs
  • Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance
  • Educated customers about promotions to increase sales

Assistant Manager

Finish line
08.2010 - 08.2013
  • Trained and coached employees on how to deal with various aspects of sales, complicated issues, and difficult customers
  • Focused on completing timely performance evaluations, providing positive feedback, and rewarding superior performance when recruiting and retaining top talent
  • Reviewed sales and merchandising reports in order to meet profit targets, cut back on inventory, and forecast sales
  • Provided hands-on assistance to customers, assessing their needs
  • Ordering and receiving products

Education

Associate of Science - Business Management

Hinds Community College
Raymond, MS
01.2015

High School -

Ridgeland High School
Ridgeland, MS
01.2011

Skills

Timeline

CDL Truck Driver

McLane
01.2024 - Current

Sales Consultant

AT&T
02.2023 - 01.2024

CDL Truck Driver

McLane
07.2022 - 02.2023

Integrated Solutions Consultant

AT&T
11.2020 - 07.2022

Real Estate Agent

The Agency HAUS
09.2020 - Current

Warehouse Package Handler

UPS
11.2019 - 11.2020

Class A Delivery Driver

Trans Lines Inc.
08.2018 - 09.2019

Sales Consultant

AT&T
03.2017 - 08.2018

Salesperson

Champs Sports
01.2015 - 12.2018

Shoe Salesperson

Dillard's
08.2013 - 01.2015

Assistant Manager

Finish line
08.2010 - 08.2013

Associate of Science - Business Management

Hinds Community College

High School -

Ridgeland High School
ANDRIANA BRANCH