ANDRIANA BRANCH
Ridgeland,Mississippi
Summary
I am passionate about assisting businesses in connecting clients with solutions that perfectly meet their needs while also driving internal revenue growth. I have an excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.I am dedicated to learning, growing, and succeeding in Business Industry.
Overview
14
14
years of professional experience
Work History
CDL Truck Driver
McLane
Memphis, TN
01.2024 - Current
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
Real Estate Agent
The Agency HAUS
Ridgeland, MS
09.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Sales Consultant
AT&T
Ridgeland, MS
02.2023 - 01.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
CDL Truck Driver
McLane
Memphis, TN
07.2022 - 02.2023
- Operated with safety and skill to avoid accidents and delays.
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
Integrated Solutions Consultant
AT&T
Ridgeland, MS, US
11.2020 - 07.2022
- Create integration plans to make it easier for customers to integrate products into their existing business infrastructure
- Create post-sale training programs to teach customers how to use and maintain AT&T products
- Work closely with upper management to develop and implement new processes in order to drive strategy
Warehouse Package Handler
UPS
Jackson, MS, US
11.2019 - 11.2020
- Met production objectives by working quickly and accurately
- Reviewed packing slips and other documentation to ensure that requested items were properly boxed and shipped
- Promoted workplace safety and production efficiency by keeping workspaces clean, organized, and free of hazards
Class A Delivery Driver
Trans Lines Inc.
Bolingbrook, IL, US
08.2018 - 09.2019
- Completed on-time deliveries by selecting the best and most efficient routes
- Met DOT requirements by keeping current records and documenting reportable incidents
- Inspected truck equipment and supplies and reported any problems or safety hazards to supervisors following each shift
Salesperson
Champs Sports
Ridgeland, MS, US
01.2015 - 12.2018
- Organized showroom accessories and restocked shelves
- Refunded payments for returned items, processed exchanges, and offered store credit to ensure customer satisfaction
- Kept my product knowledge and solutions up to date in order to convert casual shoppers into customers and increase sales
- Provided each customer with top-notch, personalized service and courteous support
- Engaged customers in social conversations to create pleasant and easy shopping experience
- Greeted customers, assisted them in finding merchandise, and made recommendations
- Worked hard to achieve my goals
Sales Consultant
AT&T
Jackson, MS, US
03.2017 - 08.2018
- Assisted walk-in customers with sales and customer service
- Assessed inventory and delivery requirements, then devised strategies to meet customer needs
- Use cross-selling and up-selling techniques to increase customer profitability
- Cold called and conducted face-to-face sales calls with C-level executives and directors in my assigned sales territory
- Accurately processed cash and credit payments
- Exceeded the sales targets set by the team
- Provided each customer with exceptional service by listening to their concerns and answering their questions
Shoe Salesperson
Dillard's
Ridgeland, MS, US
08.2013 - 01.2015
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer
- Chose, recommended, and assisted customers in obtaining or locating merchandise based on their wants and needs
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance
- Educated customers about promotions to increase sales
Assistant Manager
Finish line
Jackson, MS, US
08.2010 - 08.2013
- Trained and coached employees on how to deal with various aspects of sales, complicated issues, and difficult customers
- Focused on completing timely performance evaluations, providing positive feedback, and rewarding superior performance when recruiting and retaining top talent
- Reviewed sales and merchandising reports in order to meet profit targets, cut back on inventory, and forecast sales
- Provided hands-on assistance to customers, assessing their needs
- Ordering and receiving products
Education
Associate of Science - Business Management
Hinds Community College
Raymond, MS01.2015
High School -
Ridgeland High School
Ridgeland, MS01.2011
Skills
Problem resolution
Supervision
Communications
Customer service
Logistic
Negotiation
Timeline
CDL Truck Driver
McLane
01.2024 - Current
Sales Consultant
AT&T
02.2023 - 01.2024
CDL Truck Driver
McLane
07.2022 - 02.2023
Integrated Solutions Consultant
AT&T
11.2020 - 07.2022
Real Estate Agent
The Agency HAUS
09.2020 - Current
Warehouse Package Handler
UPS
11.2019 - 11.2020
Class A Delivery Driver
Trans Lines Inc.
08.2018 - 09.2019
Sales Consultant
AT&T
03.2017 - 08.2018
Salesperson
Champs Sports
01.2015 - 12.2018
Shoe Salesperson
Dillard's
08.2013 - 01.2015
Assistant Manager
Finish line
08.2010 - 08.2013
Associate of Science - Business Management
Hinds Community College
High School -
Ridgeland High School