Andriana Fedulova
Sherman Oaks,CA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
4
4
years of professional experience
Work History
Manager
Restaurant "Alanya"
Khmelnytskyi, Ukraine
11.2020 - 12.2022
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Restaurant Waiter
Restaurant "Chili pizza"
Khmelnytskyi, Ukraine
09.2018 - 07.2022
- Greeted customers, provided menus and answered questions about menu items.
- Checked on guests during meals to ensure satisfaction with each course.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
Education
University - Designer
Khmelnytskyi National University
Ukraine 05-2019
College - Seamstress Tailor
Khmelnytskyi Vocational College
Ukraine 09-2017
High School Diploma -
Gregory Skovoroda
Khmelnytskyi05-2014
Skills
- Marketing
- Emergency response
- Staff management
- Work prioritization
- Customer service
- Complaint resolution
Languages
Ukrainian
Native/ Bilingual
Russian
Professional
English
Elementary
Timeline
Manager
Restaurant "Alanya"
11.2020 - 12.2022
Restaurant Waiter
Restaurant "Chili pizza"
09.2018 - 07.2022
University - Designer
Khmelnytskyi National University
College - Seamstress Tailor
Khmelnytskyi Vocational College
High School Diploma -
Gregory Skovoroda
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