Summary
Overview
Education
Work History
Skills
Timeline
Generic

Andrienne ARTHUR

Florence,MS

Summary

Dynamic Customer Service Representative with a proven track record at TTEC, excelling in resolving technical issues and enhancing customer satisfaction. Skilled in active listening and critical thinking, I effectively create work orders and schedule installations, ensuring seamless service delivery. Committed to delivering exceptional support and fostering positive customer relationships.

Overview

5
5
years of professional experience

Education

High School Diploma - All

Crenshaw Hugh School
Los Angeles, CA
1995

Work History

Customer Service Representative

Atena
Remote
03.2022 - 08.2025

Assisted customers by answering calls and providing accurate information. Directed calls to appropriate departments when unable to resolve issues.

Customer Service Representative

TTEC
Remote
08.2020 - 02.2023

Assisted customers by answering calls and resolving technical issues. Created work orders for service requests. Scheduled installations to meet customer needs.

Skills

Customer service

Active listening

Critical thinking

Data entry

Customer relations

Problem resolution

Timeline

Customer Service Representative

Atena
03.2022 - 08.2025

Customer Service Representative

TTEC
08.2020 - 02.2023

High School Diploma - All

Crenshaw Hugh School
Andrienne ARTHUR