Andrii Ptashnyk
2348 Niagara Dr, Troy,MI
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Certified Digital Imaging Advisor
Best Buy
08.2023 - Current
- Built and maintained relationships with clients to provide ongoing support.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Nursing Assistant
Beaumont Hospital, Troy
06.2022 - 08.2023
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Retail Sales Associate
Micro Center
09.2020 - 05.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Best Buy
09.2018 - 04.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Bachelor of Science - Pre-Medicine
Oakland University
Rochester, MI09.2025
High School Diploma -
Athens High School
Troy, MI05.2020
Skills
- Relationship Building
- Training and mentoring
- Presentations and public speaking
- Strategic Planning
- Customer Service
- Teamwork and Collaboration
- Time Management
- Reliability and punctuality
- Problem-Solving
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Certified Digital Imaging Advisor
Best Buy
08.2023 - Current
Nursing Assistant
Beaumont Hospital, Troy
06.2022 - 08.2023
Retail Sales Associate
Micro Center
09.2020 - 05.2022
Retail Sales Associate
Best Buy
09.2018 - 04.2019
Bachelor of Science - Pre-Medicine
Oakland University
High School Diploma -
Athens High School