Andrijana (Ana) Ilic
Strategic Sales Specialist
New York,NY
Summary
Client-focused and performance-driven sales professional with 9+ years of success in high-volume B2C and B2B environments. Specialized in consultative selling, international logistics, and complex deal closing.
Clients describe me as trustworthy, resourceful, and easy to communicate with — which I believe is the foundation of successful consultative sales.
Generated $1.5M+ in annual revenue by guiding clients through high-stakes service decisions with clarity and confidence.
Skilled in full-cycle sales, CRM management, and AI-powered pipeline optimization.
Multilingual in English, Serbo-Croatian, and conversational Spanish. Actively transitioning into SaaS sales with a tech-forward, value-driven mindset.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior International Sales Consultant – Freight & Global Services
International Sea & Air Shipping
01.2021 - Current
- Cultivated strong relationships with clients by providing exceptional customer service, resulting in increased loyalty and repeat business.
- Generated $1.5M+ in yearly revenue through consultative global relocation sales (FCL, LCL).
- Owned full sales cycle from lead to delivery across 6 continents.
- Integrated CRM and video survey tools to streamline quoting and close rates.
- Communicated effectively with international clients in English, Serbo-Croatian, and Spanish.
Sales Consultant – Domestic & International Moving Services
Shleppers Moving & Storage
05.2020 - 10.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Closed $1M+ yearly revenue managing full inbound pipeline remotely.
- Maintained 32–52% booking rate through strategic pricing and follow-up.
- Delivered multilingual support and adapted offers across client segments.
Account Executive – Long Distance & National Relocation Solutions
Roadway Moving
11.2019 - 05.2020
- Handled onsite and remote estimates, negotiated pricing, and closed deals.
- Used Zoho/Dr. Mover to manage lead tracking and reporting.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Sales Executive – National Moving & Logistics Services
Dumbo Moving & Storage
09.2016 - 11.2019
- Prepared local and national quotes; tracked activities via Movit and Granot software.
- Managed communication and delivery tracking with operations teams.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
Education
Master of Science - Law
University of Belgrade
Belgrade, Serbia 07.2014
Skills
- Consultative & Full-Cycle Sales
- Pipeline Management & Forecasting
- B2C & B2B High-Ticket Closing
- CRM Expertise: Salesforce, Zoho, Dr Mover, Movit, SMS
- AI-Driven Sales Enablement
- Remote Global Client Engagement
- Multilingual Communication
- Inbound Sales Methodology (HubSpot)
- Revenue Growth & Objection Handling
- Cultural adaptability
- Sales cycle management
- Sales presentations
Accomplishments
- Generated over $1.5M in annual revenue through strategic international relocation sales.
- Managed full-cycle sales operations across 6 continents, from lead to delivery.
- Served as main client contact for high-stakes relocations with 99%+ satisfaction rate.
- Balanced high-volume inbound leads with proactive outbound engagement and strong close rates.
- Adapted consultative sales skills across industries, including relocation and insurance.
- Fluent in multiple CRM platforms: Salesforce-style, Zoho, Dr. Mover, Movit, SMS.
- Integrated AI tools and video survey tech to improve quote accuracy and response speed.
- Digitally agile and remote-ready; skilled in pipeline management across global time zones.
Certification
- Certified Moving Consultant (CMC) – American Trucking Associations, since 2020
- Inbound Sales Certification – HubSpot, since May 2023
- Property & Casualty Insurance License, since 2021 (inactive)
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Work from home optionCareer advancementWork-life balanceWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Results don’t come from noise — they come from clarity, consistency, and execution
Languages
English
Full Professional
Serbian
Native or Bilingual
Spanish
Limited Working
Timeline
Senior International Sales Consultant – Freight & Global Services
International Sea & Air Shipping
01.2021 - Current
Sales Consultant – Domestic & International Moving Services
Shleppers Moving & Storage
05.2020 - 10.2022
Account Executive – Long Distance & National Relocation Solutions
Roadway Moving
11.2019 - 05.2020
Sales Executive – National Moving & Logistics Services
Dumbo Moving & Storage
09.2016 - 11.2019
Master of Science - Law
University of Belgrade
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