Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Andrés Julián Perdomo Useda

West Palm Beach,FL

Summary

Industrial Engineer with a specialization in project management, highlighting a strong background in work supervision and team leadership. Recognized for effective communication skills, which enable the establishment of good relationships with both internal and external clients. A proactive professional who learns quickly and adapts easily to changes in the work environment. Bilingual in English and Spanish, facilitating interaction in multicultural contexts.

Overview

11
11
years of professional experience

Work History

Area Manager

Oxygent Development
West Palm Beach, Florida
02.2025 - Current
  • Established operational objectives and standards of performance for staff members.
  • Evaluated employee performance on a regular basis to promote professional development opportunities.
  • Developed strategies for improving team performance, customer satisfaction and productivity.
  • Managed day-to-day operations, including scheduling, budgeting, staffing, inventory control, and customer service.
  • Aligned organizational goals to create metrics in key operational areas.
  • Conducted periodic reviews of existing processes and procedures for continuous improvement initiatives.
  • Developed effective communication systems between different departments.
  • Evaluated employee performance regularly through one-on-one meetings and quarterly reviews.
  • Oversaw daily operations including scheduling, cash handling, merchandising, inventory management, loss prevention.

Supervisor

Secretary of Education
Bogotá, Colombia
06.2019 - 06.2021
  • Supervision of the work team, taking into account the workers' needs to meet objectives
  • Managed customer service inquiries, complaints, escalations.
  • Align different units and areas within a company to achieve the specific goals of the organization
  • Provided customer service to ensure guest satisfaction.
  • Establishment of clear performance expectations and monitoring progress towards achieving desired outcomes
  • Delegated tasks to team members according to individual strengths
  • Organization of work teams
  • Worked closely with upper management to develop strategies for improving operational efficiency within the department

Intern

Banco Diocesano de Alimentos de Neiva Foundation
Neiva, Colombia
03.2018 - 12.2018
  • Responding to and addressing requests and requirements made on behalf of the contractor in the Integrated Management System in a timely manner
  • Collaborating with departmental leaders to establish organizational goals, strategic plans, and objectives
  • Identified and resolved customer service issues.
  • Managing and coordinating multiple projects, ensuring their timely completion
  • Complying with any other instructions given by the contract supervisor that arise from the law or regulations related to the nature of the contract, with quality, timeliness, and relevance

National Development Director

National Association of Industrial Engineer ANEIAP
Bogotá , Colombia
01.2015 - 01.2018
  • Supervision of the work team to ensure that all tasks were carried out in the best possible way and that the work met expectations
  • Identified and resolved operational issues efficiently, utilizing strong problem-solving skills
  • Program and develop the process of incorporation and induction of new associates
  • Coordinated cross-functional activities between departments to ensure efficient delivery of services
  • Plan and execute the internal seminar of the association
  • Follow up on each of the associates to detect faults and topics to be trained
  • Promote the integration spaces necessary for socialization and interpersonal relationships between associates
  • Promote comprehensive training as a means to strengthen the Association
  • Develop induction for first-semester students and activities aimed at meeting new students in industrial, administrative and production engineering programs
  • Developed and implemented a new strategy for nationwide expansion of the organization's services, resulting in increased revenue
  • Maintained professional working relationships and promoted open lines of communication with staff
  • Provided leadership and direction to staff members in order to meet organizational objectives
  • Developed and implemented strategic plans to achieve organizational goals

Education

Project Management specialist -

Universidad De La Costa
Barranquilla - Colombia
05-2022

Industrial Engineer -

University Cooperativa Of Colombia
Neiva - Colombia
04-2019

Skills

  • Excellent communication
  • Leadership
  • Teamwork and collaboration
  • Project planning
  • Achievement of objectives
  • Problem solving
  • Team building
  • Adaptability
  • Systems implementation
  • Team leadership
  • Operations monitoring
  • Project leadership
  • Team development
  • Quality assurance
  • Operations management
  • Relationship building

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Area Manager

Oxygent Development
02.2025 - Current

Supervisor

Secretary of Education
06.2019 - 06.2021

Intern

Banco Diocesano de Alimentos de Neiva Foundation
03.2018 - 12.2018

National Development Director

National Association of Industrial Engineer ANEIAP
01.2015 - 01.2018

Project Management specialist -

Universidad De La Costa

Industrial Engineer -

University Cooperativa Of Colombia

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