Summary
Overview
Work History
Education
Skills
Certification
Additional Experience
Languages
Timeline
Generic

Andrés Morales

York

Summary

Professional Project Supervisor with extensive experience in managing complex projects from initiation to completion. Adept at leading cross-functional teams, prioritizing tasks, and ensuring timely delivery of results. Skilled in resource allocation, risk management, and process optimization, with strong focus on collaboration and adaptability. Recognized for integrity, reliability, and solution-oriented approach that drives project success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Project Supervisor

Stratosphere Quality
03.2023 - Current
  • Supervise operations across multiple client projects, ensuring profitability, customer satisfaction, and compliance.
  • Lead teams by allocating personnel, training staff, and enforcing safety/quality standards.
  • Implement corrective actions to resolve non-conformances and improve efficiency.
  • Prepare and present performance reports to leadership and stakeholders.

Store Manager

T-Mobile
09.2021 - 01.2023
  • Promoted twice in under 6 months (Mobile Expert → Retail Assistant Manager → Store Manager).
  • Increased sales and profitability by implementing training programs, cross-selling initiatives, and revenue recovery strategies.
  • Directed daily operations, inventory management, payroll, and scheduling for high-volume locations.
  • Served as 'proxy manager' for underperforming stores, improving KPIs such as accessory attachment, recurring revenue, and protection plan adoption.
  • Hired, trained, and developed staff, building high-performing teams across multiple locations.

Retail Department Manager

MarketSource
02.2019 - 05.2021
  • Consistently recognized as Top Sales Member for four consecutive months and Q4 2019.
  • Trained, coached, and supervised employees to achieve district-leading sales results.
  • Developed business strategies to drive revenue growth and customer engagement.
  • Ensured compliance with company policies and labor regulations.

Education

High School Diploma -

William Penn Senior High School
York, PA
06.2018

Skills

  • Team Leadership & Training
  • Business Development & Sales Growth
  • Operations & Compliance Management
  • Customer Experience & Retention
  • Strategic Planning & Performance Metrics
  • Recruiting, Hiring & Workforce Development
  • Profit & Loss (P&L) Management
  • Inventory & Loss Prevention
  • Safety processes and procedures
  • Project planning
  • Project management
  • Analytical thinking

Certification

  • Motorcycle License (Valid through 2026)
  • Driver's License (Valid through 2026)

Additional Experience

  • Crew Member – McDonald's (2017–2018)
  • Picker (Seasonal) – Adecco (2017–2018)

Languages

Spanish
English

Timeline

Project Supervisor

Stratosphere Quality
03.2023 - Current

Store Manager

T-Mobile
09.2021 - 01.2023

Retail Department Manager

MarketSource
02.2019 - 05.2021

High School Diploma -

William Penn Senior High School

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