Overview
Professional Summary
Work History
Education
Skills
Timeline

Andru Ontiveros

The Boom Factory
El Paso,Texas
2
years of professional experience

Dynamic salesperson with a strong focus on customer service, relationship building, and client engagement. Proven ability to enhance customer experiences and drive sales through effective communication and product knowledge. Adaptable and detail-oriented individual with a versatile background in customer service and sales.

Work History

Salesperson

1 Month
The Boom Factory | 06.2026 - 07.2026
  • Sold fireworks in my local community, working 12 hour shifts daily leading up to the 4th of July holiday.
  • Delivered exceptional customer service to enhance client satisfaction and retention.
  • Assisted in product displays and demonstrations to maximize sales opportunities.
  • Engaged with customers to understand needs and recommend appropriate products.
  • Informed customers of safety hazards and local laws regarding the use of fireworks.

Volunteer Tax Preparer

2 Years 2 Months
GECU / Pebble Hills High School Community Partnership | 02.2024 - 04.2026
  • Prepared individual tax returns using industry-standard software to ensure compliance with regulations.
  • Reviewed financial documents for accuracy and completeness, identifying discrepancies to enhance overall filing quality.
  • Assisted clients in understanding required documents and forms that would be used for the filing process.
  • Attended mandatory training sessions held by the local credit union staff.

Intern, Information Technology Assistant

Leo Technologies, LLC / Texas Sheriff's Conference | 07.2025 - 07.2025
  • Informed Sheriffs attending the conference about Leo Technologies and how the technology works.
  • Engaged with numerous Sheriffs to become interested within the company and its technology. This would not only get the word spread in different counties and sheriffs offices, but would help get them set up with Leo Technologies.
  • Assisted in troubleshooting technical issues, enhancing user support efficiency.
  • Collaborated with teams to streamline software testing processes, improving overall project delivery.
  • Maintained documentation for IT systems and procedures, ensuring compliance and accessibility.

Intern, Audio Technician

TGIA Law Enforcement Conference | 06.2025 - 06.2025

Assisted with audio and video presentations for the conference.

I also helped with setting up the presentation technology used for different presentations.

I also helped arrange the rooms for different events that were happening on certain days of the conference.

Education

BBA - Marketing

The University of Texas At El Paso | El Paso, TX | 05-2030

Skills

Client engagement
Relationship building
Digital marketing
Networking
Customer service
Income tax preparation
Document preparation
Organization skills
Client communication
Data gathering
Teamwork and collaboration
Fast learner

Timeline

Salesperson

The Boom Factory
06.2026 - 07.2026Read More

Intern, Information Technology Assistant

Leo Technologies, LLC / Texas Sheriff's Conference
07.2025 - 07.2025Read More

Intern, Audio Technician

TGIA Law Enforcement Conference
06.2025 - 06.2025Read More

Volunteer Tax Preparer

GECU / Pebble Hills High School Community Partnership
02.2024 - 04.2026Read More

The University of Texas At El Paso

BBA from Marketing
Read More
Andru Ontiveros