Andruw Krieger

• Direct Fixed Operations across 6 dealership locations, managing service/parts teams at Big City Cars and Crain Ford.
• Stabilized a Ford service department facing $1.2 million in annual losses by implementing aggressive cost controls and process improvements.
• Reversed operational inefficiencies at Big City Cars that were causing $20,000–$50,000 in monthly losses; utilized net pricing strategies to control internal costs.
• Manage a diverse team of Technicians, Service Managers, and Parts Managers across multiple sites.
• Enforce strict shop safety standards and OSHA regulations, rigorously managing technician adherence to lift safety procedures to mitigate liability.

• Elevate team productivity and performance using improved training and motivational strategies.
• Balance company profitability, growth, and market share with current operation and trend data to make decisions.
• Recruited, hired, and onboarded district staff and implemented initiatives to maintain low turnover rate.
• Accelerate sales in one restaurant from 1.2 million per year to 3.4 million dollars per year

• Monitor strength-training programs to enhance athletic performance and reduce injury risk.
• Achieve profit targets, leveraging market knowledge and in-depth forecasts to plan sales operations.
• Maintain consistently high customer satisfaction ratings through proactive service management strategies.
• Elevate team productivity and performance using improved training and motivational strategies.

• Oversee task completion and evaluate work quality throughout workflow process.
• Coordinate work schedules and assigned duties, managing personnel and materials to meet workload.
• Inspect freight, determined workflow, and delegated tasks to complete specific loading sequences.
• Manage shipment logistics, including negotiating freight prices with vendors and arranging transport of goods.

• Direct staff management, task delegation, merchandising, and customer service.
• Oversee employee training and staff management tasks.
• Maximize employee performance with effective training and close mentoring.