Andy Vazquez
Tallahassee,FL
Summary
Dedicated college student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
3
3
years of professional experience
Work History
Crew Trainer/Crew Leader
McDonald's
Miami, FL
11.2020 - 08.2023
- Instructed newly hired staff in company policies and procedures during onboarding sessions.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Created detailed reports on employee performance metrics for senior management review.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift. Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Marketing Intern
McDonald's
Miami Gardens, FL
01.2022 - 07.2023
- Developed content and promotional materials for various campaigns.
- Created and executed social media strategies to increase customer engagement.
- Researched competitors' marketing strategies and tactics.
- Compiled data on customer demographics, preferences, needs, and buying habits.
- Conducted customer surveys to gather feedback about products and services.
- Generated weekly reports on progress of marketing initiatives.
- Prepared presentations summarizing research findings.
Education
High School Diploma -
School For Advanced Studies North
Miami, FL06-2024
Associate of Arts -
Miami Dade College
Miami, FL04-2024
Bachelor of Science - Accounting
Florida State University
Tallahassee, FLSkills
- Performance Evaluation
- Safe Food Handling
- Learning Platforms
- Customer Service
- Work Planning and Prioritization
- Continuous Improvement
- Processing payments
- Active Listening
- Coaching and Mentoring
- Team leadership and supervision
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Elementary
Websites
Timeline
Marketing Intern
McDonald's
01.2022 - 07.2023
Crew Trainer/Crew Leader
McDonald's
11.2020 - 08.2023
High School Diploma -
School For Advanced Studies North
Associate of Arts -
Miami Dade College
Bachelor of Science - Accounting
Florida State University