ANDY ARCANO
Hollywood,Florida
Summary
Dynamic and results-driven professional with a proven track record excelling in customer service and product knowledge. Recognized for boosting sales through personalized recommendations and building lasting client relationships. Strong communicator with a keen attention to detail, committed to fostering a welcoming shopping environment.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
5
5
years of professional experience
Work History
Jewelry Sales Associate
Sid & Fontan Jewelers
02.2023 - Current
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Collaborated with fellow sales associates to achieve team sales goals consistently each month.
- Expanded store offerings by keeping abreast of industry trends and sourcing unique pieces that appealed to diverse clientele tastes.
- Streamlined inventory management processes to ensure accurate stock levels and easy access to merchandise.
- Assisted in the training and mentoring of new hires, sharing best practices and knowledge to develop a strong sales team.
Insurance Agent
Seguros MB
09.2022 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
Manager in Charge
I Shoes
06.2020 - 09.2022
- Enhanced employee engagement with regular feedback, recognition programs, and career development support.
- Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
- Led cross-functional teams to streamline operations and successfully achieve organizational goals.
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
Education
Master of Science - Law
Universidad De Los Andes
Venezuela12-2008
Skills
- Product knowledge expertise
- Strong communication skills
- Exceptional customer service
- Store maintenance
- Building rapport
- Attention to detail
- Creative thinking
- Relationship building
- Strong communication and interpersonal skills
- Friendly and helpful
- Merchandise receiving and handling
- Reliable and responsible
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Jewelry Sales Associate
Sid & Fontan Jewelers
02.2023 - Current
Insurance Agent
Seguros MB
09.2022 - Current
Manager in Charge
I Shoes
06.2020 - 09.2022
Master of Science - Law
Universidad De Los Andes
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