Andy Arnold
Phoenix,US
Summary
Dynamic Bar Shift Leader at Provision Coffee with a proven track record in relationship management and team motivation. Expert in inventory oversight and staff training, ensuring exceptional service standards. Recognized for enhancing customer engagement through in-depth product knowledge and maintaining cleanliness standards in a high-volume environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bar Shift Leader
Provision Coffee
Phoenix, AZ
02.2025 - Current
- Oversaw daily bar operations, managed inventory in collaboration with beer, wine, and spirit representatives, and ensured consistent stock of bar supplies.
- Trained and supported staff to maintain service standards.
- Acted as a liaison between customers and producers, promoting brewery offerings with accuracy and enthusiasm.
Per Diem Office Manager
Identity Hormones
Phoenx, AZ
06.2022 - Current
- Facilitated patient check-ins, addressed concerns with professionalism, managed phone communications, and ensured efficient front desk operations in support of clinical staff.
Driver, Cook
Barro's Pizza
Phoenix, AZ
07.2020 - 02.2025
- Handled time-sensitive deliveries with accuracy and professionalism in a fast-paced environment.
- Maintained attention to detail when reviewing invoices and orders, ensuring complete and correct deliveries.
- Excelled under pressure while consistently meeting customer satisfaction and efficiency standards.
Server and Bartender
Basilic Vietnamese Kitchen
Phoenix, AZ
09.2023 - 10.2024
- Provided high-volume service in a fast-paced environment, delivering consistent, high-quality cocktails and attentive guest experiences.
- Maintained full bar operations, managed stock, and shared in-depth knowledge of house products to enhance customer engagement and satisfaction.
Education
Some College (No Degree) - Animation
Grand Canyon University
Phoenix, AZ, USSkills
- Positive attitude and composure
- Cleanliness standards
- Community engagement
- Attention to detail
- Conflict resolution
- Cash handling and basic math skills
- Employee training
- Guest recognition (regulars)
- Garnishes and drink presentation
Certification
- Title IV Basic Liquor Law Training, Affordable Alcohol Training DBA, 2024
- Arizona Food Handler's Essentials Course, State Food Safety, 2023
Timeline
Bar Shift Leader
Provision Coffee
02.2025 - Current
Server and Bartender
Basilic Vietnamese Kitchen
09.2023 - 10.2024
Per Diem Office Manager
Identity Hormones
06.2022 - Current
Driver, Cook
Barro's Pizza
07.2020 - 02.2025
Some College (No Degree) - Animation
Grand Canyon University
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