Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Jasmin Delgado

Shift Lead
Phoenix,AZ

Summary

Accomplished Shift Leader at Daiso with a proven track record in enhancing customer satisfaction and loyalty through expert cash handling and problem-solving skills. Demonstrated leadership in staff supervision and customer service management, leading to increased efficiency and productivity. Skilled in POS system operation and team motivation, ensuring project completion and superior service delivery.

Overview

4
4
years of professional experience

Work History

Shift Leader

Daiso
10.2023 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS system.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.

Poll Defender

Arizona Democracy Resource Center
08.2024 - Current


• Observe the voting process to ensure that it is conducted fairly and according to established rules

• Protect voters from intimidation or harassment while they are at the polling station.

• Help verify voter identification and ensure that only eligible voters are allowed to cast ballots.

Identify and report any irregularities, such as potential voter fraud, equipment malfunctions, or violations of election laws.

• Ensure that election officials and polling staff follow legal guidelines and procedures.

• Assist in maintaining order at the polling station, preventing

• Provide information to voters about their rights and the voting process if needed.

• Work with law enforcement or other authorities if any issues arise that require intervention.

Delivery Driver/Cook

Submarinos
02.2022 - 05.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Crew Member

Pacheco Flooring
09.2020 - 10.2021
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
  • Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
  • Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
  • Enhanced customer satisfaction by providing professional and timely flooring installation services.
  • Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
  • Increased referral business through satisfied customers who appreciated attention to detail and quality workmanship in their flooring installations.
  • Adhered to industry safety standards during every project, minimizing workplace accidents and injuries among colleagues.

Education

Moon Valley High School
Phoenix, AZ
05.2022

Skills

  • Cash Handling
  • Positive Attitude
  • Team Leadership
  • Problem-Solving
  • Customer service focus
  • Flexible Schedule
  • Team motivation
  • Customer Service Management
  • Staff Supervision
  • POS System Operation
  • Shift Paperwork Completion
  • Policy Enforcement
  • Multitasking
  • Organizational Skills
  • Time Management
  • Project Planning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Poll Defender

Arizona Democracy Resource Center
08.2024 - Current

Shift Leader

Daiso
10.2023 - Current

Delivery Driver/Cook

Submarinos
02.2022 - 05.2023

Crew Member

Pacheco Flooring
09.2020 - 10.2021

Moon Valley High School
Jasmin DelgadoShift Lead