Andy Cervantes
Sunnyvale,CA
Summary
Reliable transportation professional known for maintaining high productivity and efficiently completing tasks. Skilled in safe driving practices, customer service, and route planning. Excel at time management, problem-solving, and communication. Highly skilled in navigating diverse routes with an emphasis on safety and time efficiency. Experience includes operating a wide range of vehicles, ensuring passenger comfort and adherence to schedules. Strong communication skills for effective interaction with passengers, coupled with the ability to quickly adapt to changing conditions and resolve issues proactively. Committed job seeker with a history of meeting company needs with consistent and organized practices.
Overview
6
6
years of professional experience
Work History
Uber Driver
Uber Eats
Sunnyvale, CA
01.2022 - Current
- Navigated routes using GPS systems for efficient delivery of passengers.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Responded to customer inquiries in a timely manner via phone or text message.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
Porter
infiniti of san jose
San Jose, CA
11.2019 - 05.2020
- Maintained a safe work environment by adhering to all safety protocols.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Safely and successfully delivered vehicles to dealerships.
- Safely and successfully moved cars around dealership for display.
Package Handler
UPS
Sunnyvale, CA
06.2018 - 10.2019
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Labeled parcels accurately according to company guidelines.
- Collaborated with team members on tasks such as sorting mail into designated bins.
Education
High School Diploma -
Fremont High School
Sunnyvale, CA06-2017
Skills
- Customer Engagement
- Vehicle Maintenance
- Route Planning
- Time Management
- Customer Service
- Communication
- Safe Driving
- Time, Mileage, and Fuel Tracking
- Knowledge of local area
- Communication and Interpersonal Skills
- Map Reading
- Dependable and Trustworthy
- Valid Driver's License
- Teamwork and Collaboration
- Problem-solving aptitude
Timeline
Uber Driver
Uber Eats
01.2022 - Current
Porter
infiniti of san jose
11.2019 - 05.2020
Package Handler
UPS
06.2018 - 10.2019
High School Diploma -
Fremont High School