Andy Cervantes
Sunnyvale,CA
Summary
Dynamic and dependable professional with a proven track record at LAZ Parking, excelling in customer service and efficient operations. Demonstrated safe driving and time management skills while ensuring customer satisfaction. Recognized for optimizing workflow and maintaining high-quality standards in fast-paced environments. Committed to delivering exceptional service and fostering teamwork.
Overview
7
7
years of professional experience
Work History
Valet
LAZ Parking
11.2024 - 09.2025
- Parked and retrieved vehicles promptly, ensuring customer satisfaction and efficient service.
- Conducted vehicle inspections to identify damage and maintain quality standards.
- Managed parking lot organization to optimize space usage and streamline operations.
- Assisted customers with questions regarding parking services and facility information.
Uber Eats Driver
Uber Eats
01.2022 - 12.2024
- Operated vehicle safely and efficiently to transport goods to designated locations.
- Conducted routine vehicle inspections to ensure optimal performance and safety compliance.
- Maintained accurate logs of deliveries and fuel usage for tracking purposes.
- Assisted with loading and unloading cargo, ensuring secure placement and organization.
- responded to customer inquiries in a timely manner via phone or text messages.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
Porter
Infiniti of San Jose
11.2019 - 05.2020
- Organized vehicle inventory to streamline workflow and enhance operational efficiency.
- Assisted customers with vehicle retrieval and delivery, ensuring exceptional service experience.
- Maintained cleanliness of dealership grounds, contributing to a welcoming environment.
- Coordinated with service department to facilitate timely vehicle preparation for customer pickup.
Package Handler
UPS
06.2018 - 10.2019
- Operated package sorting machinery to ensure efficient processing of shipments.
- Coordinated with team members to optimize workflow and minimize delays in package handling.
- Trained new employees on safety protocols and efficient package handling techniques.
- Monitored inventory levels and reported discrepancies to maintain accurate stock records.
Education
High School Diploma -
Fremont High School
Sunnyvale, CA06-2017
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Time management
- Safe driving
- Knowledge of local area
- Dependable and Trustworthy
- Valid drivers license
- Team working and Collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Valet
LAZ Parking
11.2024 - 09.2025
Uber Eats Driver
Uber Eats
01.2022 - 12.2024
Porter
Infiniti of San Jose
11.2019 - 05.2020
Package Handler
UPS
06.2018 - 10.2019
High School Diploma -
Fremont High School