Andy Estevez
Summary
Detail-oriented relocation specialist with over 2 years of experience overseeing the relocation process of tenants from their original apartment units to temporary accommodations and then back to their original units. Proven expertise in managing complex logistics, negotiating contracts, and delivering exceptional customer service. Extensive expertise with both low income and high income clients alongside being able to effectively provide exceptional customer service for all walks of life.
Overview
3
3
years of professional experience
Work History
Relocation Coordinator
Wavecrest Management
11.2022 - 05.2024
- Tenant Liaison: Serve as the primary point of contact for tenants undergoing relocation, providing clear and timely communication throughout the process.
- Coordinate Moves: Arrange and schedule the temporary relocation of tenants from their original apartment units to temporary accommodations, ensuring a smooth transition. Providing tenants with boxes as needed.
- Temporary Accommodations Management: Work with property management to secure suitable temporary housing for tenants, addressing any concerns or special requests and requirements.
- Documentation and Records: Maintain accurate records of all relocation activities, including move-in and move-out dates, inventory of personal effects, relocation agreements, and any related documentation.
- Vendor Management: Coordinate with contractor and moving company to ensure timely and efficient relocation services.
- Resolve Issues: Address any issues or concerns that arise during the relocation process, working proactively to find solutions and minimize disruptions for tenants.
- Compliance: Ensure compliance with all company policies regarding tenant relocation procedures
Store Manager
CubeSmart
07.2021 - 11.2022
- Managed customer accounts.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Rented and sold merchandise to customers.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
High School Diploma -
Bronx Compass High School
New York, NY06.2021
Skills
- Deadline Management: Proven ability to manage deadlines effectively and prioritize tasks to ensure timely completion
- Organizational Skills: Demonstrates a responsible and organized approach to handling work assignments and projects
- Interpersonal Communication: Approachable and adept at interacting with individuals from diverse backgrounds and cultures
- Clear Communication: Strong verbal and written communication skills to convey ideas, instructions, and information clearly and effectively
- Problem-Solving: Skillful in identifying issues, analyzing problems, and implementing effective solutions with meticulous attention to detail
- Negotiation Skills: Proficient in negotiation techniques to achieve favorable outcomes in various situations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Relocation Coordinator
Wavecrest Management
11.2022 - 05.2024
Store Manager
CubeSmart
07.2021 - 11.2022
High School Diploma -
Bronx Compass High School
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