Analytical, performance-driven, and goal-oriented professional with hands-on experience in customer service, leadership, as well as sales and relations. Highly capable of thriving within fast-paced environments while delivering optimum results. Technically proficient Microsoft Office Suite and internet. Articulate communicator; trilingual in English, French, and Haitian Creole. Proficient in Microsoft Word, Microsoft Excel; experience managing digital resources and LinkedIn Learning certifications in both Microsoft Word and Excel. Detail-oriented and customer-focused professional with a background in technology management and experience in customer service roles.