Summary
Overview
Work History
Education
Skills
Certification
References
Additional References
Timeline
Generic

Andy King

Queen Creek,AZ

Summary

Executive leader with extensive experience at Discount Tire Company, driving transformational projects, and enhancing customer experiences. Expert in project coordination and team development, responsible for a $200 million program budget, while fostering strong partnerships, internally and externally. Leading a team responsible for the customer and employee experience for a platform generating $8 billion in revenue annually. A proven track record in sales strategy and performance tracking, delivering measurable results, and long-term growth.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Vice President of Sales and Service

Discount Tire Company
Scottsdale, Arizona
04.2021 - Current
  • Currently, I lead a sales and service team responsible for delivering intuitive and frictionless products and services to improve the store experience.
  • Implemented effective strategies for improving customer delight for our people & our customers.
  • Led a detailed design phase and business requirements gathering for the largest transformational project in our company.
  • Coordinated efforts between departments such as Finance, IT, Business Intelligence, Product and Supply Chain, Operational Quality, and OCM.
  • Aligned business objectives to a program budget of approximately $200 million, leveraging project management and product development methodologies.
  • Provides detailed program updates to executive leadership.
  • Ensures compliance with all relevant laws, regulations, and policies related to sales operations.
  • Manage and provide prioritization of a project backlog to ensure long-term success.
  • Cultivate strong professional relationships, built on trust, with regional leadership and stores, to drive long-term adoption of new experiences being delivered.

Assistant Vice President of Sales and Service

Discount Tire Company
Scottsdale, AZ
12.2014 - 04.2021
  • Negotiated contracts with strategic business partners to deliver new technologies to our stores.
  • Coordinated product launches, including the planning and execution of training programs for sales associates.
  • Partnered with leadership teams across multiple departments to meet organizational objectives.
  • Established partnerships with vendors to reduce costs while improving the experiences of the products being used by our stores.
  • Identified new business opportunities through market research.
  • Attended industry events, conferences, and tradeshows to network and generate new business leads.
  • Developed business cases for new products or services to present to senior management.
  • Recruited, hired, trained, coached, managed performance, and provided career development for direct reports.
  • Acted as a liaison between the customer and cross-functional internal teams.

Store Management

Discount Tire Company
Scottsdale , AZ
05.1995 - 12.2014
  • Worked closely with regional executive leadership to achieve sales goals.
  • Managed stores with an annual net revenue of $5M to $8M.
  • Developed and mentored people, providing a pathway for growth opportunities.
  • Supported various programs within our company, from learning and development training to commercial advertising.
  • Subject matter expert who represented our stores during an SAP implementation project.

Education

High School Diploma -

Chandler High School
Chandler, AZ
05-1995

Skills

  • Project coordination
  • Team development
  • Sales strategy and performance tracking
  • Partnership management
  • Networking proficiency
  • Change leadership

Certification

  • Forrester CX Champion
  • W.P. Carey School of Business - Finance for Non-Finance Professionals

References

  • Tom Williams (Executive Vice President & CXO at Discount Tire)
  • Steve Fournier Jr. (SVP of Omni Operations at Discount Tire)
  • Mark Smith (SVP of Store Operations at Discount Tire)

Additional References

References available upon request.

Timeline

Vice President of Sales and Service

Discount Tire Company
04.2021 - Current

Assistant Vice President of Sales and Service

Discount Tire Company
12.2014 - 04.2021

Store Management

Discount Tire Company
05.1995 - 12.2014

High School Diploma -

Chandler High School

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