Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew McVey

Brookfield,CT

Summary

Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Overview

19
19
years of professional experience

Work History

Automotive Sales Consultant

Lia Honda Brewster
Brewster, Ny
2025.09 - 2025.12
  • Guided customers in selecting vehicles tailored to specific needs.
  • Coordinated test drives to ensure a positive customer experience.
  • Prepared sales contracts and other necessary paperwork for vehicle purchases.
  • Generated leads through cold calling prospective clients.
  • Showcased vehicle features and technology to prospective buyers.
  • Developed strong relationships with clients to boost customer loyalty.

Automotive Sales Consultant

Ingersoll Auto group
Danbury, CT
2025.05 - 2025.08
  • Assisted customers in selecting vehicles that meet their needs.
  • Demonstrated vehicle features and technology to potential buyers.
  • Built strong relationships with clients to enhance customer loyalty.

Customer Service Representative

Charter Spectrum
Newtown, Connecticut
2024.06 - 2025.05
  • Assisted customers with account inquiries and service issues.
  • Processed billing inquiries and payment transactions efficiently.
  • Utilized CRM software to track customer interactions and feedback.
  • Educated customers about products and services offered by Charter Spectrum.
  • Assisted customers in selecting cell phones and accessories based on needs.
  • Maintained up-to-date knowledge of mobile technology trends and promotions.
  • Collaborated with team members to achieve sales goals and targets.
  • Resolved customer inquiries and issues promptly to maintain satisfaction levels.
  • Greeted customers, provided information about products and services.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Verified customer's identity before activating new devices.
  • Processed payments for purchases using cash, credit cards or other payment methods.

Sales Associate

Mattress Firm
Danbury, CT
2023.10 - 2024.06
  • :
  • • Assisted customers in selecting suitable mattresses based on individual needs.
  • • Demonstrated product features and benefits, enhancing customer understanding.
  • • Managed inventory levels to guarantee product availability on the sales floor.
  • • Resolved customer inquiries and issues promptly, ensuring high satisfaction.
  • • Engaged in continuous training to stay updated on product knowledge and trends.
  • • Supported customers with product selection, sizing, and styling.
  • • Utilized technology resources for efficient item location and selection.

Account Advisor

Microsoft
Hartford, CT
2020.03 - 2023.09
  • Prospect and manage accounts for software, hardware, cloud, and partner services.
  • Partner with clients to discover business needs, and set roadmaps for growth in regards to Microsoft products.
  • Achieve sales goals for positive YOY growth personally and for my team.
  • Completed all functions around processing transactions. Including setting up leases and financing in both SMB and EDU spaces.
  • Managed inventory to insure quantities for sales.
  • Assisted leadership with sales coaching and onboarding new team members.

Services Advisor

Microsoft
Danbury, CT
2018.11 - 2020.03
  • Assisted customers with hardware, software and account issues.
  • Developed relationships with local SMB and EDU customers.
  • Sold Microsoft hardware including Windows devices, Xbox, Hololens, and Microsoft Hub.
  • Assisted leadership, providing sales coaching and help closing sales to team members.
  • Repaired hardware. Laptops, desktops and Xbox devices
  • Motherboards, SSD upgrades OS installs all routine.
  • Manged customer order system in CRM.

Sales Manager

Staples
Danbury, CT
2006.09 - 2018.10
  • MOD duties daily. Cash room, Receiving incoming trucks. Opening and closing duties.
  • Directly responsible for the YOY sales growth of the store.
  • Directly responsible for the Easy Tech Team. Computer and technology sales and repairs.
  • Directly responsible for the Copy Center team. Driving promotions around copy center.
  • Responsible for sales growth, coaching sales techniques, and accountability around driving sales.

Education

High School Diploma -

Mount Saint Michael Academy
New York, NY
06.1986

Skills

  • Administration and Management
  • Persuasive Negotiations
  • Sales Tracking
  • Profit and Revenue-Generating Strategies
  • Customer Complaint Resolution
  • Staff Training and Development
  • Team Oversight
  • Compelling Leadership Skills
  • Negotiations Expert and Strong Deal Closer
  • Sales Process

Timeline

Automotive Sales Consultant

Lia Honda Brewster
2025.09 - 2025.12

Automotive Sales Consultant

Ingersoll Auto group
2025.05 - 2025.08

Customer Service Representative

Charter Spectrum
2024.06 - 2025.05

Sales Associate

Mattress Firm
2023.10 - 2024.06

Account Advisor

Microsoft
2020.03 - 2023.09

Services Advisor

Microsoft
2018.11 - 2020.03

Sales Manager

Staples
2006.09 - 2018.10

High School Diploma -

Mount Saint Michael Academy
Andrew McVey