Skilled bilingual security professional with strong background in overseeing safety protocols and managing security teams. Adept at coordinating with staff to ensure secure environment, responding swiftly to incidents, and adapting to dynamic situations. Known for reliability, effective communication, and focus on achieving security objectives. Proficient in risk assessment, conflict resolution, and use of security technology.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal / JP Morgan Chase
05.2021 - Current
Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Recorded incident reports with detailed accounts of occurrences.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Kept team compliant with security protocols and appearance standards.
Evaluated security systems and procedures to identify areas for improvement.
Provided ongoing training for security staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Managed security team to provide effective security coverage for building needs.
Provided guidance to security staff on appropriate courses of action for diverse situations.
Maintained detailed logs of daily activities, providing accurate records for management review.
Conducted regular patrols of facility to detect and deter security threats.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Trained security workers on site-specified procedures.
Provided first-line support to shift workers during incidents and escalated situations as appropriate.
Prepared and submitted reports to keep management informed of security activities and developments..
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Streamlined reporting procedures, resulting in improved communication between security staff and management.
Assessed electronic security systems and reported malfunctions.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Generated comprehensive reports detailing analysis of facility vulnerabilities, recommending strategic improvements for bolstering overall security posture.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Managed visitor access control procedures, ensuring all visitors were properly vetted before entering the facility.
Monitored project progress, identified risks and took corrective action as needed.
Maintained open communication by presenting regular updates on project status to customers.
Security Officer
G4S Secure Solutions / General Motors
01.2021 - 05.2021
Monitored CCTV cameras and alarm systems for security breaches.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
Security Officer
Ameritex / XPO Logistics
06.2019 - 05.2021
Test site functions as in metal detectors, access control & locate failures/malfunctions onsite
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Monitored CCTV cameras and alarm systems for security breaches.
Examined doors, windows and gates to verify security.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Wrote detailed reports of all security breaches and investigations.
Provided exceptional customer service while upholding strict security standards when interacting with clients, visitors, and staff members.
Supported business operations by granting appropriate access permissions to employees and visitors, based on their roles and requirements.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Project Specialist
Fort Worth Zoo
01.2018 - 06.2019
Worked on multiple projects simultaneously, ensuring timely completion and high-quality output.
Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
Reduced maintenance costs by promptly addressing minor repairs before escalation.
Maintained strict safety protocols at all times, mitigating potential risks to attendees during large-scale gatherings.
Documented and reported necessary facility and building repairs observed.
Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
Client Services Specialist & Associate Banker at JP Morgan Chase & Chase BankClient Services Specialist & Associate Banker at JP Morgan Chase & Chase Bank