Andy Mohamed
Queens Village
Summary
Proven leader with over 20 years of experience in the healthcare industry, seeking a position with an organization driven by a clear and impactful mission. Consistently demonstrated ability to effectively lead teams and drive positive outcomes in a fast-paced healthcare setting. Deep understanding of industry challenges and trends, committed to leveraging expertise to contribute to organizational success. Track record of implementing innovative strategies, fostering collaboration, and delivering exceptional results. Eager to apply skills and passion to a mission-driven organization that shares commitment to making a meaningful impact in the healthcare field.
Overview
19
19
years of professional experience
Work History
Practice Manager
New York Presbyterian Hospital
05.2023 - Current
- Participates in the development of policies for assigned Ambulatory Care Services and implements hospital policy in the area of assignment;
- Maintains total administrative responsibility for the optimum operational utilization and effectiveness of specified Ambulatory Care Services, to include the on-site clinics and off-site clinic operations;
- Administratively responsible for the systematic scheduling of a large number of specialty clinics by coordinating clinic personnel, space and equipment in conjunction with Medical Center operational and personnel (primarily physician) schedules;
- Develops, implements and monitors in conjunction with other providers, clinic registration procedures to assure comprehensiveness, timeliness, and compliance with the informational requirements set by New York Presbyterian Hospital and third-party reimbursement agencies;
- Develops in conjunction with the Fiscal Services Division mechanisms to assure that reimbursement requirements are met within the mandated time limitations;
- Administratively responsible for assuring that the assigned Ambulatory Care Services are in compliance with all standards and regulations set forth by the Joint Commission on the Accreditation of Healthcare Organizations and other regulatory agencies;
- Works with clinical staff to develop specialty clinics as well as innovative programs and procedures to make the clinics more responsive to the needs of the community;
- Develops, implements and monitors statistical reporting systems that generate data on clinic utilization by incidence of disease, injury, patient origin, attending physician, etc;
- Administratively responsible for assuring compliance with development of and continuous monitoring of quality assurance (CQI) activities;
Regional Administrative Manager
PM Pediatrics LLC.
09.2021 - 05.2023
- Oversaw the functions of multiple pediatric urgent care locations on a daily basis.
- Secured efficient and economic patient care services.
- Implemented strategies and managed operations for practice support with focus on budgetary planning, profit and loss oversight, EBITDA optimization, and efficient resource management.
- Develops and maintains policy guidelines.
- Facilitated hiring process for health services personnel.
- Interviewed candidates and approved final hiring decisions.
- Achieved a $317k reduction in expenses over 2021-2022 with the addition of new mid-level providers.
- Optimized new patient scheduling to a 14-day timeframe using eCW template strategies.
- Formulated performance metrics for enhanced patient care and revenue growth.
- Oversees revenue cycle management to track and enhance essential metrics like patient arrivals, no-shows, cancellations, and appointment lag.
Regional Practice Administrator
Montefiore Medical Center
02.2018 - 07.2020
- Worked with hospital and practice management to execute organizational strategic plans.
- Collaborated with leadership to oversee approved clinical programs.
- Implemented strategies to achieve planned targets within department and division.
- Oversaw business functions to achieve operational efficiency.
- Directed operational functions across multiple practices, specialties, cost centers and locations in a more intricate organizational structure with full responsibility over staff.
- Ensured optimal utilization of operating resources – space, material, equipment, staff, and information.
- Ensured successful transition of new practices or physicians for the Department/ Division or Service Line
- Collaborated with revenue cycle management to monitor and optimize essential indicators such as patient cycle time, exam room utilization, and physician productivity.
- Manages staff members to ensure expected performance within their roles and responsibilities
- Involved in hiring, training, expectation setting, and disciplining staff.
- Manages Department/practice(s) staff adherence to system Corporate Compliance Program, HIPAA, and other regulatory standards
- Oversaw disaster recovery plans at site level to maintain patient safety and business continuity during emergencies.
Assistant Director of Operations
NYC Health and Hospitals
06.2017 - 08.2017
- Assisted executives in managing diverse hospital departments including administration, total management systems, and technical services.
- Performed cost studies/analysis for total service center or particular patient services, creating detailed budgets.
- Conducted data collection and analysis essential for guiding administrative judgments on different hospital activities.
Regional Manager
Wexford Health Sources, Florida
02.2017 - 05.2017
- Directed regional health care delivery system.
- Delivered comprehensive management guidance to support HSA operations.
- Participated in facility meetings and mandatory training sessions.
- Intervened in problem areas to ensure prompt resolution, coordinating with facility administration, contractors, and Human Resources.
- Monitored compliance with HR policies, procedures, and programs across the region.
- Provide direction and clarity to HSAs and their teams to facilitate effective team dynamics
- Worked with HSA staff to develop objective performance measurements across all sites to ensure consistent, high-quality evaluation and goal setting for all employees
- Assisted in the recruitment of qualified health services staff
- Participate in interviewing and hiring and approving final selection of new employees
- Performed performance management functions and supervise the performance of HSA and department heads conducting annual evaluations and recommend employee discipline/development when necessary
- Oversaw the orientation to the facility/institution; ensure the availability of in-service education for health service staff, to comply with the facility
- Instilled a sense of accountability among the HSA team members through fair and consistent oversight of individual and organization performance standards
- Attended facility HSA/Medical Director meetings or other activities as scheduled
- Oversaw interactions with medical specialists
- Participated, guide, instruct, and approve Staff Corrective Actions regarding employee discipline
Health Service Administrator
Corrections Corp. of America, Millen, GA
12.2011 - 09.2016
- Directed and coordinated administrative functions, ensuring compliance with federal, state, and correctional health care standards.
- Managed comprehensive supervision of facility employees with a focus on enhancements in various facets including staff salaries and operational efficiency.
- Reviewed and interpreted administrative policies to ensure contract and regulatory compliance.
- Handled administrative and operational responsibilities while representing the facility.
- Contributed to creating, developing, and sustaining the organizational structure.
- Developed and managed yearly budgets, ensuring cost-efficiency.
- Represented the facility at both internal and external committees.
Facility Administrator
DaVita, South Augusta, GA
02.2006 - 12.2011
- Ensured compliance with Federal, State, and local laws and regulations.
- Coordinated patient scheduling to ensure timely acceptance and effective staffing levels.
- Conducted monthly staff meetings and in-service education sessions.
- Lead and assured that Quality Assurance Program was always current
- Ensured governing body is compliant and up to date
- Promoted quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality
- Maintained effective personnel management and employee relations, including evaluating the performance of all personnel, approving payroll and counseling and disciplining employees
- Maintained collaborative working relationship with Medical Director and physicians
- Continuously monitored to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functioning properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly
Education
Certificate - undefined
Institute for Healthcare Improvement
12.2019
Bachelor of Science Degree - Health Services Management
DeVry University
Atlanta, GA06.2011
Skills
- Staff management
- Schedule management
- Practice management
- Workflow management
- Policy implementation
- Policy and procedure development
- Employee performance
- Strategic planning
- Electronic health records
- Payroll administration
- Budget oversight
- Workflow planning
- Human resources
- Regulatory compliance
- Continuous improvement
- Performance metrics
- Resource utilization
- Strategic business planning
- Resource allocation
- Managing medical practices
- Employee operations
- Clinical improvement initiatives
- Workflow efficiency
- HIPAA and OSHA regulations
- Decision-making
- Training and mentoring
- Staff supervision
- Critical thinking
- Patient relations
- Facility oversight
- Problem identification
Timeline
Practice Manager
New York Presbyterian Hospital
05.2023 - Current
Regional Administrative Manager
PM Pediatrics LLC.
09.2021 - 05.2023
Regional Practice Administrator
Montefiore Medical Center
02.2018 - 07.2020
Assistant Director of Operations
NYC Health and Hospitals
06.2017 - 08.2017
Regional Manager
Wexford Health Sources, Florida
02.2017 - 05.2017
Health Service Administrator
Corrections Corp. of America, Millen, GA
12.2011 - 09.2016
Facility Administrator
DaVita, South Augusta, GA
02.2006 - 12.2011
Certificate - undefined
Institute for Healthcare Improvement
Bachelor of Science Degree - Health Services Management
DeVry University
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