andy perez
Fremont,NE
Summary
Reliable retail professional with sales, troubleshooting, and customer support experience. Known for clear communication, time management, and coaching teammates to meet store goals while delivering accurate transactions and fast issue resolution.
Overview
7
7
years of professional experience
Work History
Sales Associate /Retail Keyholder
T-Mobile
Omaha, Nebraska
2024.04 - 2025.11
- Managed opening and closing duties, including alarm system arming and disarming, verifying cash balances, inventory counts, and securing devices in the store safe.
- Coached coworkers on sales techniques and supported team members in meeting individual and store sales goals.
- Processed activations, upgrades, payments, and account changes accurately.
- Helped customers choose phones, service plans, and accessories based on their needs and budget.
- Resolved customer concerns and helped troubleshoot device and account issues.
Production Worker /Department Lead
3M
Valley, Nebraska
2020.08 - 2023.10
- Monitored production progress and communicated equipment or quality concerns to supervisors.
- Troubleshot equipment and production issues to minimize downtime.
- Conducted product quality tests to identify defects and verify compliance with manufacturing standards.
- Trained employees on equipment operations, production procedures, and workplace safety.
- Operated production equipment following safety rules and facility procedures.
Team Member
KFC
Fremont, NE
2018.07 - 2022.08
- Operated register for orders, payments, and receipt handling.
- Prepared fried chicken and side items following KFC kitchen procedures.
- Cleaned dining area, kitchen surfaces, and equipment for KFC sanitation.
- Served guests at KFC counter with friendly, prompt customer service.
Education
Some College (No Degree) - Computer Science
University of Nebraska Omaha
Omaha, NE2026-10
Skills
- Sales
- Retail store operations
- Troubleshooting
- Time management
- Reliability
- Communication
- Teamwork
References
T-Mobile
Manager: Frank F. Assistant Manager: Laura C. Assistant Manager: Laura U.
(484) 345-9656 (619) 623-5604 (402) 987-8091
Timeline
Sales Associate /Retail Keyholder
T-Mobile
2024.04 - 2025.11
Production Worker /Department Lead
3M
2020.08 - 2023.10
Team Member
KFC
2018.07 - 2022.08
Some College (No Degree) - Computer Science
University of Nebraska Omaha