Garett Stephens
Pembroke,US
Summary
Motivated and customer-focused sales professional with a strong background in high-end retail environments. Skilled at delivering exceptional customer experiences by building genuine relationships, understanding individual needs, and confidently presenting solutions through interactive and technology driven sales processes. Adaptable, team oriented, and driven by results, with a strong commitment to integrity, continuous learning, and exceeding performance goals in fast paced, evolving environments.
Overview
4
4
years of professional experience
Work History
Keyholder/Retail Sales Associate
GP Mobile
03.2023 - Current
- Manage daily store operations including opening, closing, and maintaining a clean, efficient environment
- Consistently achieve individual sales goals, including commissions and T-Mobile for Business
- Serve as third in charge of store leadership, supporting management when needed
- Troubleshoot mobile devices and resolve customer technical issues to ensure satisfactions
IT Support
Stephen Mcgill
03.2023 - 06.2023
- Selected, built, and configured custom PC hardware for online video game streaming
- Provide ongoing system maintenance, including software updates, driver management, and performance tuning
- Ensure all games run optimally for live broadcasts, adjusting settings for best viewer experience
Recreation & Retail Staff (Seasonal)
Mountain Lake Lodge
03.2021 - 01.2023
- Facilitated guest activities such as archery, escape rooms, and themed events for up to 50 participants
- Supported special events including Dirty Dancing weekends and holiday programs
- Operated point-of-sale systems, maintained inventory, and provided excellent customer service in the gift shop
- Advised customers on footwear selections and upsold accessories to consistently meet sales targets
- Maintained organized stockroom and ensured merchandise met corporate display standards
Sales Associate
Journeys
10.2021 - 03.2022
- Operated point-of-sale systems, maintained inventory, and provided excellent customer service in the gift shop
- Advised customers on footwear selections and upsold accessories to consistently meet sales targets
- Maintained organized stockroom and ensured merchandise met corporate display standards
Production Assistant
"The Real Dirty Dancing" - Fox TV
08.2021 - 09.2021
- Supported the production team with logistics, equipment acquisition, and furniture assembly in a fast-paced filming environment with only one month to film
- Adapted to shifting needs and priorities to maintain a smooth production schedule
Education
Certificate of Stuides - Information Technology Foundations
New River Community College
Dublin, Virginia12.2023
Bachelor of Science - Computer Science
Radford University
Radford, VirginiaBachelor of Science - Information Technology with a specialization in Full Stack Developer
New River Community College
Dublin, Virginia12.2023
Pc and Network Pro Certificate - Computer Science
Giles County Vocational School
Pearisburg, Virginia06.2021
Skills
- Sales
- HTML
- Computer repair and maintenance
- Helping customers resolve device issues
- Cash handling and point-of-sale systems
- Python
- Software Installation and System Updates
- Operating Systems Windows and Linux
- Self-motivated and quick to learn
- Cash handling
- Cash handling accuracy
- Customer service
Timeline
Keyholder/Retail Sales Associate
GP Mobile
03.2023 - Current
IT Support
Stephen Mcgill
03.2023 - 06.2023
Sales Associate
Journeys
10.2021 - 03.2022
Production Assistant
"The Real Dirty Dancing" - Fox TV
08.2021 - 09.2021
Recreation & Retail Staff (Seasonal)
Mountain Lake Lodge
03.2021 - 01.2023
Bachelor of Science - Computer Science
Radford University
Bachelor of Science - Information Technology with a specialization in Full Stack Developer
New River Community College
Pc and Network Pro Certificate - Computer Science
Giles County Vocational School
Certificate of Stuides - Information Technology Foundations
New River Community College
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