ANDY PICHS
Marietta
Summary
- Daily management operations
- Extensive project leadership
- Over 20 years experience in training
- Experience in Technology and Communications
- Experience in policy development and implementation
- Bilingual (Fluent in English and Spanish)
Overview
21
21
years of professional experience
1
1
Certification
Work History
Radio Systems Administrator
DOUGLAS COUNTY GOVERNMENT
11.2020 - Current
- Responsible for the daily duties related to managing and maintaining the Multi Agency Project 25 800MHz trunked radio network, and other related communications systems within Douglas County E911 Department. Responsibilities overseeing and monitoring the operation, maintenance, repair and inventory of all fixed and subscriber radio equipment. Data entry for technical unit Key Performance Indicators (KPIs).
- Organize, assign and prioritize schedule technical activities in order to meet efficient objectives, ensure that my subordinates have the proper resources needed to complete the assigned work and operational expectations. Interpret and enforce county policies and procedures, monitor status of all related work and inspect the final goals. Also maintaining master records and access parameters in radio system operating files, not only including county assets, but administering radio network access IDs from regional resources (Cobb, Dekalb, Fulton, Atlanta, UASI, etc.) and several mutual aid partners, including Federal subscribers and stakeholders.
- Responsibilities include direct supervision of technical and professional vendors involved in the security and integrity of the radio network. Also to insure any future enhancements that the public radio systems will meet Douglas County’s needs and expectations, not only for the users, but for the service provided to the citizens of Douglas County.
- Reserve member of the Georgia All-Hazards Incident Management Team, as a COM-L/COM-T, deployed for Hurricanes Helene (2024) and Milton (2018) through Georgia Emergency Management and Florida Department of Emergency Management. Deployed to the Surfside Building Collapse (2021) directly requested by Miami-Dade Fire Rescue via FDEM.
Service Manager
BEARCOM COMMUNICATIONS
04.2019 - 11.2020
- Responsible for the daily duties pertaining to supervising installation, electronics technicians and administrative clerks in a private firm. Primarily being an authorized Motorola service center, maintaining local public safety agencies’ radio networks, mostly Project 25 and commercial systems. Submitting quotes and proposals with appropriate profit margins and purchasing all hardware to manage ongoing enterprises.
- Extensive customer interaction to reach timelines of approved projects and exceed levels of quality and safety benefiting the ultimate goals of the organization. Focused on team building and coaching with motivating techniques to obtain repeated business.
Radio Systems Manager
FULTON COUNTY DEPARTMENT OF EMERGENCY SERVICES
07.2015 - 04.2019
- Responsible for the daily duties related to managing and maintaining the Project 25 800MHz trunked radio network, redundant conventional repeater resources, UHF MotoTRBO network and other related communications systems within Fulton County Emergency Communications Department. Responsibilities include budgetary subscriber billing, overseeing and monitoring the operation, maintenance, repair and inventory of fixed and transportable emergency communications equipment. Oversee the operational funding resource of a 1.8M technical budget. Data entry for technical unit Key Performance Indicators (KPIs).
- Organize, assign and prioritize schedule technical activities in order to meet efficient objectives, ensure that my subordinates have the proper resources needed to complete the assigned work and operational expectations. Interpret and enforce county policies and procedures, monitor status of all related work and inspect the final goals. Also maintaining master records and access parameters in radio system operating files, not only including county assets, but administering radio network access IDs from regional resources (Cobb, Dekalb, Fulton, Atlanta, UASI, etc.) and several mutual aid partners, including Federal subscribers.
- Responsibilities include direct supervision of technical and professional vendors involved in the security and integrity of the radio network. Also to insure any future enhancements that the public radio systems will meet Fulton County’s needs and expectations, not only for the users, but for the service provided to the citizens of Fulton County.
- Active member of the Georgia All-Hazards Incident Management Team, as a COM-L/COM-T, deployed for Hurricanes Matthew (2016), Irma (2017) and Micheal (2018).
Fire Radio Manager
MIAMI-DADE FIRE RESCUE DEPARTMENT
12.2004 - 07.2015
- Responsible for the operations of the Tactical Communications Bureau. Establishing and maintaining cooperative working relationships with neighboring departments and jurisdictions involved in the provision of communications with Miami-Dade County. Developing and implementing operating practices, procedures and protocols. Oversee the management, installation, operation and maintenance of all department radio communications equipment, telephone, computer systems and data interfaces. Preparing, administering and recommending the department’s capital and operating communications budget. Provide assistance to other county departments with their emergency communications plan in order to improve their response to critical emergency issues.
- Extensive experience in disaster preparation, coordinating disaster response and crisis management activities. During my career I have also conducted vulnerability surveys to other radio systems in order to determine the organizations responses and emergency needs. Collaborated with different organizations, both public and private, to develop their communications responses to emergencies. Created designs and administered emergency communications preparedness training courses for various groups.
- Responsibilities include troubleshoot, repair, manage, coordination and programming of all governmental portable, fixed and mobile radio systems (Harris & Motorola). Develop and validate radio codeplugs for the entire department for all subscriber units. On call status for communications emergency response and assist other agencies on interoperability discipline response.
- Also troubleshoot and repair electronic vehicular equipment, computer aid dispatch (CAD) and automated vehicle locator (AVL) systems.
Education
ICS 100, 200, 300, 400, 700-704, and 800
NATIONAL INCIDENT MANAGEMENT SYSTEM
Certified Electronics Technician I & II - undefined
MIAMI TECHNICAL COLLEGE
Miami, Florida01.1986
High School Diploma - undefined
CORAL GABLES SENIOR HIGH SCHOOL
Coral Gables, Florida06.1984
Skills
- Programming proficiency with multiple radio systems
- Experienced in installation and repair of communication equipment
- Federal Communications Commission (FCC) licenses: Amateur Radio Operator, Extra Class (N3PI) and General Radiotelephone Operator License (GROL), # PG00016977
- Certified Examiner by the American Radio Relay League (ARRL) and National Radio Examiners Coordinators (NRE)
Certification
- Instructor for: Communications Systems 101, Commercial Radio Programming Course and Amateur Radio Technician Class.
- Certified in: AMP NetConnect, Hubbell Premise Wiring, Leviton, Lucent Technologies, Methode Electronics, Panduit, Ortronics, Siemon and Siecor. UTP, STP and Fiber Optic Systems.
- Certified by: - AT&T Lightguide Fiber Optic Course. - Motorola M-Core certifications; ASTRO 25 IV&D Radio System Administrator Workshop and ASTRO 25 Systems Applied Networking.
Timeline
Radio Systems Administrator
DOUGLAS COUNTY GOVERNMENT
11.2020 - Current
Service Manager
BEARCOM COMMUNICATIONS
04.2019 - 11.2020
Radio Systems Manager
FULTON COUNTY DEPARTMENT OF EMERGENCY SERVICES
07.2015 - 04.2019
Fire Radio Manager
MIAMI-DADE FIRE RESCUE DEPARTMENT
12.2004 - 07.2015
Certified Electronics Technician I & II - undefined
MIAMI TECHNICAL COLLEGE
High School Diploma - undefined
CORAL GABLES SENIOR HIGH SCHOOL
ICS 100, 200, 300, 400, 700-704, and 800
NATIONAL INCIDENT MANAGEMENT SYSTEM
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