Joe Franklin
Dothan
Summary
Public Safety Communications System Specialist with over 23 years of experience supporting mission-critical radio, dispatch, and alerting systems for municipal public safety agencies. Working Knowledge in Motorola ASTRO 25 P25 systems, simulcast infrastructure, 911 dispatch consoles, and large-scale radio and IP camera environments. Proven leader and technical liaison between city leadership, vendors, and end users, with a strong record of system reliability, lifecycle management, and successful system upgrades.
Overview
24
24
years of professional experience
1
1
Certification
Work History
System Specialist / Radio System Administrator
City of Dothan
02.2006 - Current
- Serve as Radio System Administrator for the City of Dothan’s Motorola ASTRO 25 P25 public safety radio system, supporting Police, Fire, and citywide communications.
- Develop, maintain, and manage radio codeplugs; program, configure, and deploy Motorola portable and mobile radios.
- Oversee, maintain, and troubleshoot Motorola MCC 911 dispatch console systems to ensure continuous, reliable operation.
- Ensure optimal performance and availability of three simulcast 12-channel remote sites and the master core site.
- Act as primary liaison between City officials and Motorola Solutions, managing Motorola Maintenance and SUA II contracts.
- Collaborated with Motorola on the design, implementation, and deployment of the FSA MACH alerting system; serve as primary point of contact for all FSA-related operations.
- Manage inventory, procurement, lifecycle planning, and replacement of portable and mobile radios and all related accessories.
- Coordinate with the local Motorola Service (MCA) shop to schedule and oversee system maintenance and repairs.
- Participate in multiple major system upgrades, working closely with Motorola and end users to minimize downtime and operational impact.
- Collaborate with Motorola sales and support teams to plan for end-of-life equipment, future system upgrades, and long-term replacement strategies.
- Maintain and oversee the City of Dothan’s IP security camera system, supporting 20+ servers and over 2,000 cameras citywide.
Electronics Technician
City of Dothan
05.2002 - 02.2006
- Installed mobile public safety radios in Police and Fire Department vehicles.
- Installed and configured emergency lighting systems on all city public safety vehicles.
- Programmed and configured EF Johnson mobile and portable radios.
- Troubleshot, diagnosed, and repaired mobile and portable radio equipment.
- Performed troubleshooting and repair of various electronic systems citywide.
Education
High School Diploma -
Wicksburg High School
Newton,AL01-1999
Skills
- Public Safety Radio Systems: Motorola ASTRO 25 P25, simulcast systems
- Radio Programming: APX radios, Radio Management, codeplug development
- Dispatch & Alerting: Motorola MCC consoles, FSA MACH alerting systems
- Infrastructure: Master core sites, remote simulcast sites
- Networking: Advanced networking concepts, IP-based systems
- Security Systems: Large-scale IP camera systems and servers
- Maintenance & Support: System upgrades, troubleshooting, vendor coordination
- Asset Management: Inventory, procurement, lifecycle planning
Certification
- Motorola ASTRO 25 IV&D Radio System Administrator Certification
- Motorola ASTRO 25 System Management Certification
- Motorola Advanced Networking Certification
- Motorola MCC Dispatch Console Certification
- Motorola Radio Management (RM) Certification
- Motorola APX Radio Software Certification
Timeline
System Specialist / Radio System Administrator
City of Dothan
02.2006 - Current
Electronics Technician
City of Dothan
05.2002 - 02.2006
High School Diploma -
Wicksburg High School