Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joe Franklin

Dothan

Summary

Public Safety Communications System Specialist with over 23 years of experience supporting mission-critical radio, dispatch, and alerting systems for municipal public safety agencies. Working Knowledge in Motorola ASTRO 25 P25 systems, simulcast infrastructure, 911 dispatch consoles, and large-scale radio and IP camera environments. Proven leader and technical liaison between city leadership, vendors, and end users, with a strong record of system reliability, lifecycle management, and successful system upgrades.

Overview

24
24
years of professional experience
1
1
Certification

Work History

System Specialist / Radio System Administrator

City of Dothan
02.2006 - Current
  • Serve as Radio System Administrator for the City of Dothan’s Motorola ASTRO 25 P25 public safety radio system, supporting Police, Fire, and citywide communications.
  • Develop, maintain, and manage radio codeplugs; program, configure, and deploy Motorola portable and mobile radios.
  • Oversee, maintain, and troubleshoot Motorola MCC 911 dispatch console systems to ensure continuous, reliable operation.
  • Ensure optimal performance and availability of three simulcast 12-channel remote sites and the master core site.
  • Act as primary liaison between City officials and Motorola Solutions, managing Motorola Maintenance and SUA II contracts.
  • Collaborated with Motorola on the design, implementation, and deployment of the FSA MACH alerting system; serve as primary point of contact for all FSA-related operations.
  • Manage inventory, procurement, lifecycle planning, and replacement of portable and mobile radios and all related accessories.
  • Coordinate with the local Motorola Service (MCA) shop to schedule and oversee system maintenance and repairs.
  • Participate in multiple major system upgrades, working closely with Motorola and end users to minimize downtime and operational impact.
  • Collaborate with Motorola sales and support teams to plan for end-of-life equipment, future system upgrades, and long-term replacement strategies.
  • Maintain and oversee the City of Dothan’s IP security camera system, supporting 20+ servers and over 2,000 cameras citywide.

Electronics Technician

City of Dothan
05.2002 - 02.2006
  • Installed mobile public safety radios in Police and Fire Department vehicles.
  • Installed and configured emergency lighting systems on all city public safety vehicles.
  • Programmed and configured EF Johnson mobile and portable radios.
  • Troubleshot, diagnosed, and repaired mobile and portable radio equipment.
  • Performed troubleshooting and repair of various electronic systems citywide.

Education

High School Diploma -

Wicksburg High School
Newton,AL
01-1999

Skills

  • Public Safety Radio Systems: Motorola ASTRO 25 P25, simulcast systems
  • Radio Programming: APX radios, Radio Management, codeplug development
  • Dispatch & Alerting: Motorola MCC consoles, FSA MACH alerting systems
  • Infrastructure: Master core sites, remote simulcast sites
  • Networking: Advanced networking concepts, IP-based systems
  • Security Systems: Large-scale IP camera systems and servers
  • Maintenance & Support: System upgrades, troubleshooting, vendor coordination
  • Asset Management: Inventory, procurement, lifecycle planning

Certification

  • Motorola ASTRO 25 IV&D Radio System Administrator Certification
  • Motorola ASTRO 25 System Management Certification
  • Motorola Advanced Networking Certification
  • Motorola MCC Dispatch Console Certification
  • Motorola Radio Management (RM) Certification
  • Motorola APX Radio Software Certification

Timeline

System Specialist / Radio System Administrator

City of Dothan
02.2006 - Current

Electronics Technician

City of Dothan
05.2002 - 02.2006

High School Diploma -

Wicksburg High School