A highly adaptive customer driven professional who has a proven track record of focusing on improving R&D through open dialogue. A go getter who works independently to bring results to the collaborative effort. Skilled in analytical thinking and demonstrating a growth-oriented mindset and strong interpersonal communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Greenhouse Technician III
BASF
Research Triangle Park, NC
01.2017 - Current
Collaborated with team lead, internal, and external teams to create novel methodologies in rearing Melanotus (Wireworm), where no previous published success has been documented, to gain BASF R&D access to market share.
Worked closely with customers and team leader to streamline the pipeline of testing insects to create a 500% increase as well as reduce labor costs by $2,100/year.
Developed new pipeline methodologies in customer plant care that created $12,500 in savings of materials and labor per year.
Cross trained in activities across the entire group so that support could be given when needed.
Trained new hires and introduced new hires to internal stakeholder customers.
Sales Representative
Citrix ShareFile
Raleigh, NC
09.2016 - 12.2016
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling on average 230 customers per day, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Associate Scientist
BASF
Research Triangle Park, NC
03.2013 - 09.2016
Organized greenhouse activities in conjunction with work package leader to streamline high-throughput fungal corn assays.
Organized and collected data in search for a replacement inbred corn donor line for GM transformation into seeds traits material.
Worked closely with direct team and internal stakeholder customers to ensure open communications were ever present and any deviations from expectations were known and handled in the most timely and efficient way possible.
Education
MBA - Supply Chain
University of North Carolina At Pembroke
Pembroke, NC
12-2025
Associate of Science - Biotechnology
University of North Carolina At Pembroke
Pembroke, NC
12-2010
Associate of Arts - Music
Sandhills Community College
Pinehurst, NC
05-2004
Skills
Customer service expertise
Independent and collaborative work
Strong interpersonal communication
Attention to detail
Intermediate abilities in excel and word
Growth-Oriented Mindset
Basic knowledge of and the ability to learn SAP supply chain software products
Access Management Agent III /Marketing Support Specialist at ATI Physical TherapyAccess Management Agent III /Marketing Support Specialist at ATI Physical Therapy