Andy Schofield
Salt Lake City,Utah
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills.
Overview
22
22
years of professional experience
Work History
Senior Service Technician
BioFire Diagnostics
02.2012 - Current
- Maintained safe work environment and adhered to privacy regulations.
- Performed preventive maintenance for medical equipment.
- Documented information regarding installations, repairs and inventory checks.
- Reviewed medical equipment with suspected involvement in adverse patient interactions.
- Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
- Tore down, repaired and rebuilt faulty assemblies.
- Diagnosed cause of problems and completed repairs.
- Completed preventive maintenance schedules, conducted performance tests and repaired product malfunctions.
- Recorded maintenance activities performed on assigned medical equipment and updated departmental database of record of service.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Flight Attendant
Southwest Airlines
09.2001 - 05.2010
- Answered passenger questions and provided solutions to issues arising during flights.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Education
Associate of Science - Electrical, Electronics Engineering Technologies
ITT Technical Institute
Murray, UT07.2012
Skills
- Hand Tool Knowledge
- Testing and Analysis
- Equipment Inspection
- Customer Relationship Management
- Valid Driver's License
- Attention to Detail
- Preventive Maintenance
- New Employee Training
- Troubleshooting Abilities
- Document Management
- Maintenance and Repair
- Independent Thinking
- Professional and Courteous
Timeline
Senior Service Technician
BioFire Diagnostics
02.2012 - Current
Flight Attendant
Southwest Airlines
09.2001 - 05.2010
Associate of Science - Electrical, Electronics Engineering Technologies
ITT Technical Institute