Shawn Bader
Moreno Valley,CA
Summary
Dependable Service Technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with 35+ years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Senior Service Technician
Dons Bicycles
Rialto, CA
06.2022 - 12.2023
- Completed highly skilled repairs with minimal rework by expertly following manufacturers' technical instructions.
- Assembled new bicycles for customers and completed quality assurance checks for safety compliance.
- Cleaned, lubricated, and tuned bikes on a regular basis.
- Tested completed bicycles to ensure optimal performance.
- Performed routine maintenance such as wheel truing, bearing adjustments and brake pad replacement.
- Completed paperwork accurately for all service orders including labor charges and parts used.
Sales /Event Organizer
Box Components
Anaheim, CA
06.2018 - 06.2022
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Provided technical support for customers using the company's products or services.
- Researched competitors' products, prices, and sales techniques.
- Collaborated with other departments such as marketing, finance, logistics.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics.
- Organized and facilitated vendor meetings to ensure successful execution of all events.
- Managed event staff onsite during each event to ensure smooth operations.
Education
High School Diploma -
Moreno Valley High School
Moreno Valley, CA06.1988
Skills
- Equipment Troubleshooting
- Preventive Maintenance
- Quality Assurance
- Customer Service
- Troubleshooting and Diagnosis
- Work With Minimal Supervision
- Troubleshooting Skills
- Diagnostics Expertise
- Hand Tool Knowledge
- Mechanical Abilities
- Flexible and Adaptable
- Valid Driver's License
- Punctual and Reliable
Certification
- Park Tool School Graduate 6/2004
Timeline
Senior Service Technician
Dons Bicycles
06.2022 - 12.2023
Sales /Event Organizer
Box Components
06.2018 - 06.2022
High School Diploma -
Moreno Valley High School
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