Brian Boston

• Improved equipment efficiency by performing regular maintenance tasks and timely repairs.
• Streamlined workflow by organizing tools, parts, and documentation for easy access during service appointments.
• Mentored junior technicians in best practices, enhancing team performance and fostering a positive work environment.
• Maintained detailed records of all service activities, enabling accurate tracking of equipment history and warranty information.
• Adhered to company safety protocols, reducing the risk of accidents or injury during service visits.
• Upheld high standards of professionalism, punctuality, and integrity in all interactions with clients and colleagues alike.
• Delivered exceptional customer support through clear communication, active listening skills, empathy when addressing concerns.
• Prioritized workload efficiently by assessing urgency levels associated with each call, resulting in an improved response time for critical issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Installed new equipment and explained operation and routine maintenance protocols to customers.

• Improved order accuracy by diligently picking products according to pick lists and packing slips.
• Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
• Expedited customer orders, working closely with shipping department to ensure timely delivery.
• Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
• Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
• Increased order fulfillment rates by implementing effective time-management strategies during peak periods.
• Contributed to a positive work culture by actively participating in team meetings and offering constructive feedback for process improvements.
• Collaborated with team members to achieve daily pick and pack goals.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Kept tidy and organized warehouse to comply with cleanliness standards.

Lawn & Landscape Equipment Repair & Maintenance

Mowing

Tree Removal

Shrub Trimming

Firewood

Leaf Removal

Chimney Cleaning

• Enhanced lawn quality by implementing fertilization and weed control techniques.
• Reduced client complaints with efficient mowing and trimming of lawns, resulting in increased customer satisfaction.
• Improved overall appearance of properties through regular maintenance tasks such as pruning, mulching, and planting seasonal flowers.