Jason Henry
Houston,TX
Summary
Dynamic Senior Service Technician with extensive experience at Joe Fly Co., excelling in advanced diagnostics and mechanical repairs. Proven track record in enhancing operational efficiency through preventive maintenance and quality control. Strong client relationship management skills foster customer satisfaction and loyalty. Committed to safety and training, ensuring team effectiveness and compliance with industry standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Service Technician
Joe Fly Co.
10.2022 - 09.2025
- Diagnosed and repaired complex mechanical issues in air transportation equipment.
- Collaborated with team to streamline maintenance processes and reduce downtime.
- Trained junior technicians on best practices for equipment servicing and safety protocols.
- Implemented preventive maintenance schedules to enhance operational efficiency and equipment longevity.
- Managed inventory of parts and tools, ensuring availability for timely repairs.
- Conducted thorough inspections to identify potential issues before they escalated into failures.
- Established strong relationships with vendors to ensure access to quality replacement parts at competitive prices.
- Upheld high standards of professionalism, punctuality, and integrity in all interactions with clients and colleagues alike.
- Enhanced customer satisfaction with thorough inspections and quality repair work.
Driveway / Highway Inspector
Texas Department Of Transportation
11.2021 - 10.2022
- Conducted thorough inspections of construction projects to ensure compliance with state regulations and safety standards.
- Collaborated with engineering teams to identify potential issues and implement corrective measures during project execution.
- Developed detailed inspection reports, documenting findings and providing actionable recommendations for improvement.
- Trained new inspectors on safety protocols, inspection techniques, and regulatory requirements to enhance team effectiveness.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
Inventory Specialist
Calumet Specialties / Royal Purple
07.2016 - 05.2021
- Managed inventory levels to ensure optimal stock availability and minimize discrepancies.
- Developed and implemented streamlined processes for inventory tracking using ERP systems.
- Conducted regular audits to verify inventory accuracy and compliance with company standards.
- Collaborated with cross-functional teams to enhance supply chain efficiency and reduce lead times.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Processed required paperwork to expedite handling of shipped and received goods.
Regional Team Leader
Bonded Filter Co.
08.2013 - 06.2016
- Led regional team in achieving operational excellence and process efficiency.
- Developed training programs to enhance team performance and skill sets.
- Implemented quality control measures to ensure compliance with industry standards.
- Coordinated logistics and inventory management to optimize supply chain operations.
- Supervised daily operations, ensuring alignment with company goals and objectives.
Education
No Degree - Refrigerant Recovery Transition Class 1
Ferris State University
Atlanta, GA04-1995
High School Diploma -
Texas Southern University
Houston, TX03-1980
Skills
- Machine operation
- Remote support
- Advanced diagnostics
- Precision measuring
- Industrial equipment
- Vehicle maintenance
- Mechanical aptitude
- HVAC systems
- Customer service
- Installation and repair
- Troubleshooting skills
- Hand tool expertise
- Analytical thinking
- Quality control
- Inventory control
- Inventory management
- Diagnostics skill
- Reach Truck and Forklift Operations
Accomplishments
OSHA 10 certification
Forklift Safety Awareness (SFH506)
NSC Defensive Driving Course 10th Edition R3
HVAC Class 1Certified
Certification
- CST - Certified Service Technician
Timeline
Senior Service Technician
Joe Fly Co.
10.2022 - 09.2025
Driveway / Highway Inspector
Texas Department Of Transportation
11.2021 - 10.2022
Inventory Specialist
Calumet Specialties / Royal Purple
07.2016 - 05.2021
Regional Team Leader
Bonded Filter Co.
08.2013 - 06.2016
No Degree - Refrigerant Recovery Transition Class 1
Ferris State University
High School Diploma -
Texas Southern University