Tyshaun Martin

To Whom It May Concern,

My name is Tyshaun Martin and I am a proud college graduate from DeVry University with an educational background in

Computer Science Information Systems.

I'm seeking opportunities that will allow me to utilize my impeccable skillset and grow with the company.

As an organized Senior Service Technician with a successful history of managing competing priorities and meeting challenging performance targets; I have learned how to troubleshoot products as well as maintain the quality of the product and get the job done in an efficient way. I work well under pressure to complete physically-demanding work and I have extensive knowledge in network security. I am proficient in LANs/WANs and I am a safety-oriented team player with a strong attendance record.

I also am a very detail-oriented Service Technician with a proven history of testing and evaluating service options to offer quality resolutions. I am always commended for completing service orders quickly and maintaining accuracy in documentation.

As a result of my hard work with my clients I have 100% track record with my clients as far as excellent customer service because I am committed to providing superior service and clear client communication.

• Resolved product issue through consumer testing.
• Achieved success by completing a task for my manager with accuracy and efficiency.
• Used Microsoft Excel to develop inventory tracking spreadsheets.

• Phi Beta Sigma Fraternity, Incorporated

When I watch tutorials I enjoy learning about how to put a computer or a printer together as well as taking it apart. 

I love to do research on cyber security because I'm always eager to learn and when I read and watch documentaries it motivates me to share what I've learned about technology with my peers and the world.