ANDY TRUONG
Orange,CA
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
17
17
years of professional experience
Work History
General Manager
24 Hour Fitness
04.2016 - Current
- Ensure all Sales, Fitness, and Operations functions within the club provide the best member experience, team member environment, and contribute to the club's financial success
- Implement, supervise and direct regular training to ensure all club employees are trained in Operations, Fitness or sales SOP's and other company policies
- Conduct sufficient club meetings to review performance reviews and offer direction, motivation and guidance toward achieving individual and company goals
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Business Development Director
SalesStaff LLC
04.2015 - 04.2016
- Increased sales opportunities by engaging prospective companies seeking immediate results.
- Achieved significant growth in clients by executing effective business development strategies.
- Increased client base by implementing strategic business development initiatives and fostering long-lasting partnerships.
Store Manager
Best Buy
03.2012 - 11.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Home Business Sales Manager
Best Buy
08.2011 - 05.2012
- Primary accountability as connected sales manager running the computers, tablets, mobile phones and services business that generated $30+ million in revenue yearly
- Responsible for training and development a team of 40+ employees, 2 supervisors and 2 department leads
- Deliver profitable sales results on a monthly, quarterly and yearly basis
Connected Sales Supervisor
Best Buy
07.2008 - 08.2010
Education
Business Management
Santiago Canyon College
Orange, CAKinesiology - Kinesiology
Golden West College
Huntington Beach, CASkills
- Profit Maximization
- Merchandising
- P&L management
- Client relations
- Customer retention
- Facility management
- Leadership and team building
- Relationship building
Languages
Vietnamese
Native or Bilingual
Timeline
General Manager
24 Hour Fitness
04.2016 - Current
Business Development Director
SalesStaff LLC
04.2015 - 04.2016
Store Manager
Best Buy
03.2012 - 11.2015
Home Business Sales Manager
Best Buy
08.2011 - 05.2012
Connected Sales Supervisor
Best Buy
07.2008 - 08.2010
Business Management
Santiago Canyon College
Kinesiology - Kinesiology
Golden West College