Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
District Operations Manager
WM
03.2022 - Current
Manager of site of approx 100 employees including managers, drivers, technicians and welders
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Improved district operations efficiency by streamlining processes and implementing best practices.
Improve and sustain safety and performance metrics by guiding conversations between managers and their direct reports
Perform site walks to maintain WM environmental site standards and requirements.
Route Manager
WM
02.2018 - 03.2022
Rolloff Route Manager starting in Lewisville
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Managed team of drivers, providing training and support to ensure high performance standards were met.
Responsible for 32 direct reports
Assisted in Texas Two in December of 2018
Route Manager
WM
03.2017 - 02.2018
Residential Route Manager with 42 direct reports responsible for route planning and scheduling day to day
Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
Increased on-time delivery rates by coordinating closely with drivers and dispatchers.
Working with temp agencies to coordinate routing of 20-30 temps daily
Operations Management Trainee
WM
08.2016 - 03.2017
Started in Lewisville, TX assisting with Residential LOB as well as Commercial and Rolloff daily activities
Managed shipment of around 4,000 residential container carts to hauling companies across Texas and Oklahoma