Aneange Pierrecilus
West Palm Beach,FL
Summary
Proven Shift Manager at Taco Bell, adept in customer service and team development. Excelled in training employees, enhancing team performance by strategic task delegation, and resolving escalated customer issues. Skilled in cash handling and decision-making, fostering a positive and efficient work environment.
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
2025
2025
years of professional experience
Work History
Shift Manager
Taco Bell
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Caregiver
White Gloves Community Care
West Palm Beach, FL
07.2023 - 08.2024
Caregiver
Quality Family Care
West Palm Beach, FL
02.2021 - 06.2022
Education
Diploma - Patient Care Technician
Florida Career College
West Palm Beach, FL11.2017
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Punctual and Reliable
- Team Development
Languages
English,Creole
Elementary
Timeline
Caregiver
White Gloves Community Care
07.2023 - 08.2024
Caregiver
Quality Family Care
02.2021 - 06.2022
Shift Manager
Taco Bell
Diploma - Patient Care Technician
Florida Career College